
Vice President, Direct-to-Consumer Marketing
Warner Music Group
Los Angeles, CAThis is a Full Time Job
Job Title: VP, D2C Marketing
Report To: President of Merchandise, WMX
Location: Los Angeles, CA
Your role:
The Vice President, D2C Marketing will lead the global direct-to-consumer marketing function for WMX, overseeing marketing strategy across artist ecommerce, third-party business, and the development of new D2C properties. This role is responsible for managing a team of senior marketing leaders embedded with label partners, as well as owning CRM, lifecycle marketing, paid media, and fan data strategy. The VP will work closely with labels, global marketing, ecommerce, creative, and operations teams to drive growth, diversify revenue streams, and build scalable, fan-first marketing systems.
Here you'll get to:
• Lead and manage a team of marketing leaders who work directly with label marketing teams to plan and execute D2C campaigns
• Own the global CRM and lifecycle marketing strategy, including email, SMS, and data acquisition initiatives
• Oversee marketing for WMX's third-party business, driving growth beyond Warner-signed artists
• Develop and launch new D2C properties and platforms that expand WMX's ecommerce footprint and diversify revenue
• Set and manage paid media strategy across Meta, Google, TikTok, and emerging platforms
• Partner with ecommerce, creative, and operations teams to ensure marketing initiatives are operationally sound and scalable
• Establish KPIs, reporting frameworks, and performance dashboards across all D2C marketing efforts
About you:
• You are a senior D2C marketing leader with experience managing teams and complex stakeholder relationships
• You have a strong understanding of how to market to fans across music, culture, and consumer products
• You are comfortable balancing long-term strategy with near-term execution
• You understand how to build systems that scale while still supporting artist-specific nuance
• You are data-informed and results-oriented, without losing sight of creative storytelling
• You have experience working closely with labels, brand partners, or similarly matrixed organizations
We'd love it if you also had:
• 7 - 10 years of experience in a similar role
• Proven success growing third-party or non-core revenue streams
• Experience launching and scaling new digital commerce properties or platforms
• Experience working across global markets and coordinating international campaigns
We're taking our time to review all resumes, and to find the best people for WMG.
This position requires a minimum of 5 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.
Salary/Benefits
$124,000 - $200,000 /year USD
The actual base pay is dependent upon many factors, such as work experience and business needs.
Benefits
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability
• Tuition assistance
• 401(k)
Additional Information
Warner Music Group is a global collective of music makers, tech innovators, and passionate team members dedicated to turning dreams into stardom and audiences into fans. Guided by core values of curiosity, collaboration, and commitment, WMG fosters creativity and innovation while emphasizing teamwork and integrity. The company is home to a diverse range of artists, musicians, and songwriters, and is committed to creating a respectful work environment that values varied backgrounds and experiences. WMX, WMG's merchandise and e-commerce services division, connects artists with fans through merchandise, physical music, touring, and direct-to-consumer experiences, treating these products as extensions of an artist's creative vision. With a portfolio that includes renowned labels such as Atlantic Music Group, Warner Records, and Warner Chappell Music, which represents over one million copyrights, WMG champions both emerging artists and global superstars. Additionally, WMG encompasses Warner Music Entertainment, a leader in film and television storytelling, combining the global scale of a major music company with the entrepreneurial spirit of an independent. Together, we are Warner Music Group: Independent Minds. Major Sound.