Product Director, Consumer Intelligence Platform

This is a Full Time Job

WMG's top priority is the safety and wellbeing of its team members, artists and songwriters across the globe. In response to COVID-19, WMG is fully committed to helping its people balance their home and life commitments with flexible working options, virtual wellness sessions, and more. WMG strives to maintain a COVID-free workplace. To that end, being fully vaccinated against COVID-19 is a condition of employment for all US new employees, prior to the commencement of employment. If you are hired, you will be required to provide proof of your vaccination as part of your new employee onboarding process, subject to our legal obligation to make reasonable accommodations in certain limited circumstances.

Job Description:

At Warner Music Group we're all about our people. Our global company is made up of knowledgeable, passionate, and creative individuals. Our commitment to Diversity, Equity and Inclusion fosters a culture where you can truly belong, contribute, and grow. We believe in each individual's value and encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music – at every stage of their career. We strive to set WMG apart by embracing innovation – an integral part of our company's DNA.

Consider a career at WMG and be a part of one of the most influential forces in culture today.

A little bit about our team:

The Global Audience Strategy & Insights team sits at the center of Warner Music Group, guiding and supporting our front line labels and territory teams in their mission to bring our artists' music to fans around the world. We are champions of the fan experience who use data, technology, and empathy to develop long term relationships between consumers and WMG artists and brands. The team provides strategic and operational support through marketing technology, fan-level analytical insight, and campaign planning across multiple channels.

The Audiences Product group drives WMG's consumer marketing technology road map and day-to-day platform management across verticals of E-mail, Automation, Data, APIs, Social Commerce, Mobile, Ad-Tech, and Web. Hundreds of marketers managing over a thousand brands reaching over 100 million fans use our tools every day.

Why this could be your next big break:

You will work with business stakeholders, analysts and software/ data engineers to identify, scope, and drive our consumer marketing platforms development and day to day management, leveraging data, technology, personalization and automation opportunities to empower hundreds of marketers to better understand and reach millions of music fans all over the world and support world class artists and brands. You will also work with global partners across many functions and have a voice on ways to engage fans, brainstorm marketing strategy, adopt new technologies and be able to 'look under the hood' as you're improving the 'engine' that powers artist to fan connections.

Here you'll get to:
• Build class-leading solutions that help drive large scale intelligence, engagement, and integration across our consumer marketing programs and products
• Develop requirements and acceptance criteria into product backlog, refine and prioritize tasks
• Participate and guide development sprints, demos, retrospectives, release and deployment
• Scope, implement, optimize and scale usage of audience selection and syndication tool
• Empower creation and publishing of segments based on stakeholder needs and business goals
• Work with stakeholders around the organization to collect user feedback and communicate progress
• Help define and implement taxonomy and process for new data sources and audience segments
• Own road maps, timelines and adoption for