Manager, Credit & Collections

Full Time Job
Manager, Credit & Collections
Job Description:

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:
• Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
• Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
• Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
• Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.

We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Manager, Credit & Collections

A little bit about our team:

Warner Music's Center of Excellence for Shared Services is the home to the financial, legal and administrative functions that provide critical support and best-in-class services to our US Recorded Music and Publishing businesses. The Nashville center will embody the innovative and creative spirit that stems from the company's deep history in nurturing entrepreneurial thinking and artist-focused innovation, enabling our employees to develop a wide range of skills through cross-function collaboration and development opportunities.

The Finance Department will be responsible for managing all the center's accounting and cash management functions. As a critical component of the Finance department, the Order to Cash team, will be responsible for measuring and monitoring financial risk related to the extension of credit terms as well as the timely recovery and optimizing efficiency related to incoming cash (receivables).

Why this could be your next big break:

If you have a passion for minimizing credit risk and maximizing AR collections then keep reading! The Manager for Credit and Collections will analyze new and existing customer accounts, assess financial condition and recommend appropriate credit lines. Proactively work to minimize bad debt risk and maximize accounts receivable collections. The Manager will assist with order management as it relates to credit exposure and reconcile customer statements/billings. The Manager will also communicate and educate both internal and external customers on the organizations policies and procedures.

Here you'll get to:
• Assess customer credit risk and assignment of customer credit lines;
• Assess and analyze financial statements (10Q/10K Filings);
• Provide financial order management support to supply chain and sales personnel to control credit exposure, affect timely payment, and minimize and resolve customer disputes;
• Supervise Collections Analyst(s)
• Work closely with Deductions Analyst to ensure disputes are repaid, or escalated timely;
• Lead and conduct customer collection calls and maintain diligent notes related to collection activities;
• Maintain accurate credit and collection files and perform monthly portfolio analysis;
• Support cross-functional teams (i.e. Cash Applications) and provide guidance to off-shore BPO (Infosys);
• Conduct return reconciliations to ensure adequate credit has been issued to customers; and
• Participate in departmental projects as required.
• Maintain department operating procedures as it relates to credit.

Rockstar candidates will be able to:
• Ability to analyze liquidity, efficiency, and profitability of financial statements and to articulate findings in a formal credit evaluation format;
• Effectively secure prompt payment from customers while employing commercial sensitivity, business acumen, and good judgment with supporting justification and rationale;
• Effective business writing and communication skills; and
• Self-motivator requiring minimal management oversight.

It would be music to our ears if you also had:
• Requires 3+ years' experience in commercial credit and collections. Including performing/preparing reconciliation's, dispute resolution, and high volume customer contact;
• 3+ years' experience using an enterprise finance solution (SAP/Oracle preferred);
• Previous experience in the media/entertainment industry a plus; and
• BS degree in accounting/business/finance or related field highly preferred.

Why join us?

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music, every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.

Consider a career at WMG and be a part of one of the biggest forces in music today.

Love this job and want to apply?

Click the ''Apply'' link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don't be discouraged if you don't hear from us right away. We're taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for Warner Music Group. We love it here, and think you will too.

Warner Music Group is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances.

Copyright © 2018 Warner Music Inc.