Label Operations Manager

This is a Full Time Job

Release operations is key to the core function of the company. In the Label Operations department, we work to ensure that the creative content from the labels are distributed out to the market correctly, on time, and set up to industry and artistic standards. This role interfaces closely with both labels and other production teams to work toward the central goal of releasing content be it singles, albums, preorders, videos, and more. This position walks the line between meeting the creative vision of an artist, and following guidelines set forth by the industry. Getting product to market is the backbone of a distribution company!

Your role:

This role is a unique opportunity to work with exciting independent labels, guiding them, and getting their creative content to the masses. In addition to having a front-row seat to the creative side, this role also has visibility and engagement in the newest technology for music consumption. As a liaison between label partners and the greater WMG supply chain, ADA business, and industry best practices, this is a great spot to develop project management skills while working on music from your favorite indie artists.

Here you'll get to:
• Foster relationships with label partners, guide them through new release process, advise labels on release standards, respond to inquiries and special requests.
• Review release submissions from label partners to ensure they meet the specs of the supply chain, are compliant with industry standards and DSP expectations
• Build a strong knowledge of the downstream processes of the physical and digital supply chain, collaborate with Digital Operations, Tech, Commercial Account Management, TDC and Content Protection to troubleshoot errors. Continuously seek ways to improve how our teams work together.
• Stay apprised of the various DSP best practices as they often differ across platforms and change over time
• Periodically interface with third party vendors, collaborating on new initiatives and proactively surfacing bugs, blockers and improvements
• Gather, survey, and advise on actions needed based on reports across the repertoire you represent
• Work alongside various internal teams (label management, marketing/services, finance, etc.) to help artists and labels achieve their release goals

About you:
• Detail Oriented with the ability to track and manage multiple projects simultaneously
• Have strong attention to detail with excellent communication skills, in spoken and written forms.
• Show ambition and motivation as a self-starter.
• Work under deadlines and strive under pressure.
• Be a quick study in learning new software systems.

We'd love it if you also had:
• 5+ years of experience in the music industry
• In-depth understanding of industry metadata standards
• A strong curiosity about the independent music sector
• Demonstrate keen attention to detail alongside outstanding verbal and written communication skills
• Experience with programming or an interest in developing coding skills





We're taking our time to review all resumes, and to find the best people for WMG.



This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.



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