Jr. Manager, Digital Accounts

This is a Full Time Job



Job Title: Jr. Manager, Digital Accounts

Location: Los Angeles, CA or Remote (West Coast hours)

A little bit about our team:

The WMG Global Commercial Services team maximizes WMG revenue and market share, leading through best practices, platform expertise and forward thinking solutions that support our recorded music strategy.

The Dedicated Support team within the Commercial Services department at WMX provides global, specialized support to our labels, territories and artists. The team focuses on the platforms of YouTube, Facebook and SoundCloud. We also advise on common requests across all platforms that have user-generated content. The team collaborates amongst our five team members spread out around the US and UK to deliver close to 24/7 support.

Your role:

This role is embedded with one of our primary labels, which makes it unique from the rest of the team. The majority of the role will be focused on that one label but will also support the entire team with their remaining time. Many projects and tasks are set but this role will build unique tasks based on the labels release schedule.

Here you'll get to:
• Overall YouTube/Facebook/Instagram/Soundcloud/TikTok Dedicated Support (i.e: handling urgent allowlisting requests, correcting misdelivered or incomplete assets, etc.)
• You will monitor the release schedule and content calendar to assist with operational tasks like claiming and metadata management to ensure maximum monetization.
• You are comfortable with short-form video platforms and managing relevant back end systems
• Advise the teams on what actions to take when content is muted or removed at each platform due to early releases, duplicated content
• Keep track of inactivity across Atlantic priority channels to ensure we are feeding content regularly
• You will help build out analysis of projects and review projects for effectiveness.
• Advising on improving video quality and ensuring high-quality playback across all social platforms through your understanding of technical video production techniques, such as optimal video formats and enhancements for audio and visual elements
• You will join digital marketing meetings and contribute best practices and ideas on various artist projects.
• You will join weekly team meetings to share insight on the latest label developments to help shape support planning and overall process.
• You will coordinate with our interns and the rest of the team on tra