Coordinator, Merch Production

This is a Full Time Job

We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

A little bit about our team:

The merchandise production team provides production and purchasing for merchandise for US concert tours, eCommerce and outside retailers as well as corporate and label promotions. Merchandise includes a variety of branded apparel and accessories.

Your role:

This is a fast paced, high volume position that requires multi-tasking, resourcefulness & problem solving. Supporting artists, merchandise managers, product development and other internal customers to source, purchase, manage production and deliver merchandise for a vast roster of artists. Day to day purchasing various merchandise, working closely with vendors to manufacture, ship and deliver. Constant monitoring of multiple orders simultaneously.

Here you'll get to:
• Support Merchandise Production team and a variety of internal customers (Product Managers, Creative, Tour managers, eComm, warehouse, accounting, etc)
• Independently oversee merchandise orders for a large roster of artists
• Create purchase orders and work closely with vendors to insure successful delivery
• Track production schedule daily
• Retrieve art files, forward to vendors and facilitate proof approvals
• Plan and manage shipping requirements for every order
• Collect and distribute packing slips and tracking info for all orders
• Communicate shipment schedule to stakeholders
• Handle all product returns
• Resolve invoice discrepancies
• Develop and maintain vendor relationships among an array of suppliers
• Participate in miscellaneous day to day Production tasks

About you:
• You have 2 years of experience in Apparel mfg, Screen Printing, Purchasing, Project mgt, Tour Merch, D2C, Warehousing, or Logistics
• You have excellent organizational, time management and attention to detail skills
• You are customer focused and results driven
• You are a Team Player (critical)
• You enjoy a fast paced environment, can prioritize, problem solve and be flexible
• You have strong communication skills
• You have Microsoft Office experience (Word, Excel, PowerPoint) and willing to learn new software and work flow systems

We'd love it if you also had:
• College Degree preferred
• Music merch experience
• Product development system and/or Order management system experience

About us:

As the home to Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and sev