Administrator, Royalties

Full Time Job
WMG's top priority is the safety and wellbeing of its team members, artists and songwriters across the globe. In response to COVID-19, WMG is fully committed to helping its people balance their home and life commitments with flexible working options, virtual wellness sessions, and more. WMG strives to maintain a COVID-free workplace. To that end, being fully vaccinated against COVID-19 is a condition of employment for all US new employees, prior to the commencement of employment. If you are hired, you will be required to provide proof of your vaccination as part of your new employee onboarding process, subject to our legal obligation to make reasonable accommodations in certain limited circumstances.

Job Description:

Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:
• Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
• Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
• Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
• Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.

We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Administrator, Royalties

A little bit about our team:

Under general supervision, with latitude for independent judgment and decision, you are responsible for performing research and analysis relating to client royalty accounts, as part of the Royalties Payable team at Warner Chappell. Your job is the final rung on the administrative ladder – what we do on this team affects the distribution of client payments and statements, and establishes the terms of our client relations. Our team's services include paying and distributing royalties, obtaining tax forms, setting up vendor maintenance, and general administrative maintenance. As a Royalty Administrator, you will report to the Royalties Payable Director as part of the larger Royalty Department at WCM.

Your role:

We are looking for a vital member to join our Royalties Payable team in our Los Angeles location – this person will be the point person for client contact within our department and through that experience, you will meet and work with a multitude of internal and external contacts across the globe, including songwriters, artists and their representatives. If you are highly motivated, interested in pursuing client relations and have a love for music, this role is for you.

Here you'll get to:
• You will be the first point of contact for all client inquiries received through Royalties Hotline and via email.
• You will work as part of the Royalties Payable team to coordinate and distribute quarterly and semi-annual client statements for the US and Canada.
• You will be the main point of contact for our Client Portal – includes onboarding, Portal overviews with external / internal contacts and account maintenance
• You will be involved with income research, preparing royalty adjustments, rate corrections and income reversals as needed on client accounts.
• You will update the system to implement client changes on amended, expired or co-administration deals.
• You will handles special project as assigned by supervisor.
• You will handle and safeguard confidential and proprietary information.

About you:
• You are passionate about client relations and the variety of artists we represent! It would be ideal if you had two (2) to three (3) years of customer service experience with a focus in accounts payable, royalty statements, billing processes and analysis, or, a satisfactory equivalent of education, training and experience in related fields and/or educational disciplines, sufficient to qualify for the requirements of position.
• You have general computer skills and a working knowledge of Microsoft Office with emphases in Excel and Word; knowledge of general business practices.
• You possess a strong work ethic with strong organization skills and a high-level attention to detail, including royalty deadlines and timelines.
• You have strong communication skills (both written and verbal) in relaying information to both internal and external contacts, communicating in a manner consistent with the company's Code of Conduct and core values.
• You demonstrate the ability to self-start and self-motivate while handling diverse assignments
• Must be able to read and understand materials and documents and have the ability to recognize and extract critical data and information.
• Must be able to perform all diverse physical tasks necessary to complete all the essential duties and responsibilities of the position.
• Must be able to work at and utilize all necessary functions of a computer in order to complete all the essential duties and responsibilities of the position.

We'd love it if you also had:
• You have a baccalaureate degree with a major in business management; coursework to have included principles of accounting and/or bookkeeping procedures, arithmetical analysis, or computations and/or related systems is strongly preferred.
• Ability to think ahead and brainstorm effective / efficient processes for the team's day-to-day tasks.

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About us:

As the home to Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We're the home to WMX – the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways – and Alternative Distribution Alliance (ADA) – the ground-breaking global distribution company for independent artists and labels.

Together, we are Warner Music Group: Music With Vision & Voice.

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