Fall Intern - Disney Strategic Meetings & Events

Part Time Unpaid Internship
Job Summary:

Disney Strategic Meetings & Events Internship – Fall 2020

''We make magic.'' That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

We Are...

The Disney Strategic Meetings & Events team based at Walt Disney World Resort. We are responsible for the planning and execution of events and trade shows that are designed to provide immersive product updates and education to multiple Sales channels, supporting all domestic Disney Destinations. Additionally the team is responsible for all internal events hosted by various Walt Disney World executives as well as various other internal events within the Walt Disney World Theme Parks and Resorts.

Responsibilities:

Make an impact by…

By applying to this posting you will be considered for an Internship in one of the roles listed below. There may be opportunities to assist on various projects under each role heading regardless as to which role you are primarily placed in. Some of the responsibilities may include but are not limited to the following:

Sales Channel Events Internship:
Opportunity to support various Sales Channel events, with a focus on logistics for client training events:
• Plan, manage, and execute various Sales Channel training events including Agent Education Programs, FAMs, Resort Site Visit and Ship tours
• Responsibilities include: itinerary planning, budget management, hotel room block management, ordering needed Catering/entertainment/audio visual, and ordering theme park admission tickets
• You will partner with key external and internal partners
• Support various sales initiatives
• Provide excellent guest service and communications via phone, email, and in-person
• Office environment with computer data input, phone coverage, and email interactions
• Creation of Banquet Event Orders (BEOs)

Executive Events Internship:
Opportunity to serve as a contact for key internal events at Walt Disney World Theme parks and resorts
• Serve as the services contacts for internal Cast/clients hosting events, primarily in the Walt Disney World Theme Parks
• Responsibilities include: facilitating equipment pick-ups/deliveries, budget management, ordering needed Catering/entertainment/audio visual
• You will partner with key internal partners
• Provide excellent guest service and communications via phone, email, and in-person
• Office environment with computer data input, phone coverage, and email interactions
• Creation of Banquet Event Orders (BEOs)
• Support Event managers on larger events, as needed/required

Basic Qualifications:

What you bring to the role…
• Demonstrated computer proficiency within a Windows environment and Microsoft Office applications
• Willingness to learn new software applications
• Demonstrated strong analytical skills
• Demonstrated verbal and written communication skills, as well as telephone etiquette skills
• Demonstrated strong organizational skills with attention to detail
• Demonstrated project management skills
• Demonstrated problem solving skills, as well as continuous improvement process skills
• Demonstrated strong partnering skills
• Demonstrated strategic thinking skills
• Demonstrated ability to manage conflict/resolution
• Proven self-starter
• Strong Guest Services, partnering, networking, and relationship building skills
• Ability to multi-task and demonstrate proactive problem solving and critical thinking in a fast paced environment
• Proven ability to handle confidential information
• Ability to work both independently and in a team environment
• Proven knowledge of Walt Disney World Resort property, products and services
• Must have a valid US Driver's License.
• Ability to be flexible with work schedule including weekends and late shifts
• Strong time management skills, dependability, and accountability

Preferred Qualifications:

• Prior Participation in the Disney College Program
• Previous experience in event planning, event execution, or training
• Fluency in the Spanish and/or Portuguese language, both verbal and written

Required Education

• Currently enrolled, or graduated within 6 months, in an accredited college/university as a junior or higher, majoring in Marketing, Event Planning, Communications, Training/Education or related major

Additional Information:

Internship Eligibility:
• At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
• Must be at least 18 years of age
• Must not have completed one year of continual employment on a Disney internship or program.
• Must possess unrestricted work authorization
• Must provide full work availability
• Must provide own transportation to/from work
• Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length:
The approximate dates of this internship are June 2020 through January 2021. Interns must be fully available for the duration of the internship.

Interns must be fully available for the duration of the internship.

Housing: A limited amount of company-sponsored housing is available on a first-come, first-serve basis.

Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the g

[more...]