Technical Operations Specialist
VIZ Media, LLCSan Francisco, CA
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VIZ Media is the #1 destination for manga in America and home to some of the most prestigious anime brands driving the industry. We are looking for a Technical Operations Specialist to join our Animation Production team to help deliver our anime shows to our audience. This position is available to candidates within California and will be hybrid or remote depending on location.
The Technical Operations Specialist will manage Animation assets for television, home video, and digital life cycles. The core duties include monitoring and guiding assets end-to-end through production, maintaining accurate guidelines and specifications for asset production, conformance, routing, tracking, and QC of all materials. You will be responsible as a go-to partner and point-of-contact for technical asset needs within Animation Production, working closely with the Production Manager to meet the material needs of all teams for production.
The ideal candidate has a strong eye for detail, great technical prowess, and a passion for post-production and animation.
What you'll do:
Manage asset production across TV, Home Video (DVD, BD), digital (AVOD, SVOD, TVOD), simulcast, and localization production and distribution workflows.
Track and communicate the status and routing of assets along the production and post-production pipelines with vendors, licensors, licensees, and cross-functional teams.
Serve as a subject matter expert for asset production, conform, QC, and the content distribution supply chain.
Contribute to SOP's (Standard Operating Procedures) and best practices to maintain consistency across projects and assets.
Work closely with other members of the production team to shape, implement, and support efficient workflows and communication for department and company needs.
Communicate with, guide, and support vendors to meet asset production specifications
Conform, edit, and convert assets (Audio, video, timed text, metadata, art) to meet various production and distribution needs.
Provide scheduling, delivery, and receipt of assets from vendors and partners daily across multiple projects and IPs.
Manage material archiving, tape logs, and overall asset organization for long term production needs as well as asset transfers/asset shares.
Evaluate, troubleshoot, and validate assets at receipt to ensure they meet all industry and regulatory standards for broadcast and distribution
The ideal candidate has:
3+ years working in post-production, home video & streaming, Media & Entertainment operation environments
3+ years of asset management experience in the Media & Entertainment industry
Strong production knowledge and experience with video, audio, metadata, and timed text (subtitles, closed captions, forced narratives, SDH) technical specifications and formats
Expert knowledge of common interchange formats and codecs (DNxHD, ProRes, .MXF, etc.)
Proficiency in Post-Production editorial tools and services (Avid Media Composer, Adobe Premiere, DaVinci Resolve, Subtitling/Caption & QC software)
Experience with industry delivery tools and cloud-based asset management systems (Aspera, MediaShuttle, PIX, 5th Kind or similar)
Knowledge of EST, AVOD/SVOD, and streaming platform requirements (Netflix, Hulu, Disney+, iTunes, etc.)
Experience working with/at authoring houses, post-production facilities, and/or Media & Entertainment studios
Knowledge of post-production standards and practices related to broadcast
Proficiency with productivity and collaboration tools (i.e., Microsoft Office Suite, Google Workspace, Slack, Enchant, Asana, or similar)
Strong project management and prioritization skills, able to effectively multitask and work under tight deadlines
Bachelor's Degree from an accredited college or university in Film Production, or equivalent experience, with a record that demonstrates suitable preparation for this position
Additional skills that will help:
Ability to speak, read, and write in Japanese strongly preferred
Familiarity with anime and manga titles
Work Environment & Schedule:
The Technical Operations Specialist position is open to candidates local to the San Francisco Bay Area on a hybrid basis or remote candidates within California. If remote, the Technical Operations Specialist should expect to travel a few times a year to VIZ Media headquarters in San Francisco.
Almost 100% of the time spent on this job involves the use of a computer. You'll primarily work in an office environment and must be able to use standard office software, equipment, and communication tools.
This is a Regular Full-Time position with flexibility in working hours outside of our core hours of 10:00 am - 4:00 pm. The Technical Operations Specialist may occasionally need to work late or on weekends or be on call for occasional urgent issues.