Billing Account Coordinator
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Burbank, CAThis was removed by the employer on 10/6/2022 8:29:00 AM PST
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Full Time Job
Summary:
The Billing Account Coordinators are responsible for driving the closure and invoicing for all completed media orders to ensure timely and accurate billing. Coordinators are trained and mentored by Account Managers, Account Directors and the Billing Manager in all aspects of customer service and account management.
Essential Duties and Responsibilities:
Support Account teams by way of:
Support the preparation of orders for final invoicing
Ensure media orders are invoiced accurately, in a timely manner and in line with clients' SLAs
Work with Client Services, Sales and Clients to resolve any issues that will prevent final invoicing
Track invoicing throughout the billing period to ensure weekly and monthly goals are met
Conducts all assigned tasks whilst maintaining a high level of service to clients
Perform other related duties as assigned or related to position
Respond to emails within 1 hour where possible. If you cannot resolve the email, respond with an ETA for completion
Maintain PO logs if needed
Addtional duties as required
Requirements
Education and Experience:
1+ years of billing or related admin experience required
Results oriented with strong attention to detail
Strong organization skills
Excellent written and verbal communication skills
Strong ability to work unsupervised and at a fast pace
Qualifications:
Ability to read, write, speak and understand English
Ability to think logically and orderly
Positive, collaborative and unselfish interpersonal skills with strong verbal, written communication skills
Willing and able to learn, understand, and grow with the business
Team-oriented in a highly collaborative environment
Flexible during times of change
Willing to keep an open mind and to objectively accept constructive criticism
Proficiency in Excel with basic math skills
Skills/Abilities:
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Skill in communicating effectively in writing as appropriate for the needs of the audience
The ability to work independently at tasks that require concentration
Language and communication skills to receive instructions, follow directions, and work both productively
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