Production Manager

Full Time Job
Description & Requirements

This position is responsible for facilitating day to day work within the facility, coordinating and scheduling work, project planning, issue resolution and interacting with all departments to ensure work is being created correctly and on-time.

Responsibilities

Facilitate the timely completion of all day to day work being performed within the relevant departments for assigned high volume workflows
Assist with daily and after hours scheduling of QC, QA, Audio, Edit, Digital Services and Data IO departments as necessary
Ensure operators are on track with daily requirements and time management, approving overtime and scheduling additional resources as needed
Work closely with customer service team to ensure timely media order placement, source availability and project planning
Prioritize and re-schedule work as needed to meet deadlines
Work closely with departmental leads to identify and mitigate potential risks
Assist Operators with technical, scheduling or Media Order related issues
Assist with rolling out Operational updates and workflow procedural updates as needed
Make sure assets are staged and ready for operators prior to work starting
Work with customer service to resolve Xytech Media Order and DASH issues in a timely manner
Work closely with Operations Management, Department Leads, Coordinators, and Client Services to understand and follow through with daily priorities
Resolve due date related issues or make phone calls to the appropriate personnel when deadlines are in jeopardy of being missed
Maintain an awareness of Visual Data's culture and ensure that we are working towards the company's core values and mission statement
Represent and uphold all Operational processes, policies and procedures and maintain an exceptional level of service for our customers
Undertake additional department duties as required
Requirements
Desired Skills and Experience

3+ years Supervising Post Production Operations
3+ years of post-production or media distribution experience
Ability to review and understand technical specs as they pertain to the creation of and delivery to broadcast and digital distribution platforms
Strong multi-tasker with experience in organizing and managing multiple projects and priorities
Strong ability to work unsupervised, at a fast pace in a calm and collected manner
Ability to troubleshoot and act as a critical thinker
Results oriented with strong attention to detail
Excellent interpersonal and both written and verbal communication skills
Strong knowledge of Quality Control / Encoding / Transcoding / Restoration / Audio concepts and processes
Strong knowledge with creating content for Digital Distribution Platforms. i.e. - iTunes, Netflix, Amazon, Google, PlayStation, Xbox
Strong knowledge of 4K and HDR
Working knowledge of Audio, HD and SD Video Signal Flow, Physical and File Based Formats, Aspect Ratios, Frame Rates and Conversion Processes
Ability to problem solve quickly, make decisions based in limited information and take corrective action as needed
Familiarity with entire Digital Distribution process, Restoration, Encoding, Transcoding, QC, Metadata/XML creation, Packaging and Delivery
Familiarity with FCP7, FCPX, DVS Clipster, ProTools, Iris a plus
Familiarity with Closed Captioning and Subtitling creation and embedding a plus