Digital Librarian

Full Time Job
Digital Librarian

Position Overview

The Lead Digital Librarian works in the Vault and manages content on multiple platforms including - but not limited to - LTO, spinning disk, MAM and cloud-based environments.

*Day shift or Swing shift*

*Full Time Role* *Benefits Eligible*

*This particular role is not a remote position*

Responsibilities

Retrieving/archiving assets from/to LTO and Hard Drives
Repurposing LTO's and LTO library management with client caches
Filename management, eliminate illegal characters
Ingesting assets into MAM
Staging/migrating files to various servers
Creating folder structures for clients in MAM
Setting file retention policies based on clients and workflows
Metadata entering and updates
Audio vetting and naming
Staging assets to appropriate Operations locations
Ability to drive elements between VDMS facilities, clients and vendors
Resolve issues either technical or deadline related, and collaborate with operational departments and client services, towards a timely resolution
Responding & Scheduling email requests
Engage in on-going training and the training of other team members
Operation of various asset and workflow management tools
Help troubleshot and lead other team members in their tasks
Represent and uphold all department policies and procedures and maintain an exceptional level of service for our customers
Undertake additional department duties as required


Requirements
Desired Skills and Experience

1+ years of post-production or media distribution experience, plus
1+ years experience working with various digital file types, a plus
1+ years supervisor experience
Results oriented with strong attention to detail
Excellent interpersonal and both written and verbal communication skills
In depth knowledge of audio/video, physical and file formats and electronic delivery platforms
Strong multi-tasker, with experience with organizing and managing multiple priorities, while retaining comprehensive knowledge of multiple workflows
Strong ability to follow direction, work unsupervised, at a fast pace in a calm and collected manner
Ability to troubleshoot and act as a critical thinker
Familiar with major online retailer Metadata / XML Creation and Verification, Digital Packaging and Quality Control processes, a plus
Experience with LTO, a plus
Experience with data wrangling, a plus


Qualifications/Abilities:

Solutions oriented, ''Can Do'' attitude
Exceptional people skills
Active listener and superior communicator
High level of customer service
Ability to think logically and orderly
Knowledge of business and customer service and service methods
Skill in understanding written sentences and paragraphs in work related documents
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Skill in communicating effectively in writing as appropriate for the needs of the audience
The ability to work independently at tasks that require concentration
Language and communication skills to receive instructions, follow directions, and work both productively and safely


Physical Demands:

Continual computer keyboard and monitor use while sitting to perform desk-related work for extended periods of time.
Continual use of telephone system to receive and convey information
Occasional walking, grasping, reaching, bending, carrying, and lifting (up to 50 lbs.).
Position may require employee to be available to work overtime, depending on the Company service requirements.
Position may require employee to be available to work 8 hours a day and 5 days a week, depending on the Company scheduling requirements
While performing the duties of this job, the employee is regularly required to talk and hear
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job