Vantage Coordinator, Multi-Platform

This is a Full Time Job

Overview and Responsibilities

Responsible for supporting multiple sales teams across Viacom Media Networks for Vantage account management during the sales and selling cycle. Position will be treated as Vantage point person for all aspects after the close of a sale and will maintain assigned accounts on a day-to-day basis, from order booking through invoice clearance, across all Vantage platforms (Linear, Digital, OTT, HHA, VOD). The position has frequent contact with clients, as well as a diverse group of both internal and external constituents. Position is focused on exceeding our customers’ post sale needs, while adhering to all internal policies and processes.

Responsibilities:

• Establish effective relationships at agencies through on-going communication with various departments i.e. Buying, Traffic, and Accounting
• Coordinate with Sales, P&I, Delivery, Traffic, Ad Ops and third party vendor Schireson, on the maintenance of agency accounts including:
• Applicable Upfront and Scatter order entry
• Applicable Digital, OTT, HHA, STB VOD campaign entry in Digital Hub
• Timely delivery of advertiser schedules/flowcharts and I/O’s
• Input of all inventory adds, deletes, and moves per P&I, Schireson, and/or client direction (with appropriate approval)
• Maintain schedule changes, both internal and external, including follow-up with agencies
• Product/Brand allocations
• Discrepancy resolution
• Invoice Clearance
• Flight Changes
• Digital campaign management
• Liability tracking
• ADU scheduling
• SAS post analysis/Digital delivery tracking
• EDI maintenance for applicable accounts
• Proficient use of WIDE ORBIT systems (Linear and Digital) to manage deals
• Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines
• Monitor unit exception reports to ensure all contracted dollars are booked and all unscheduable units are placed
• Work with P&I and Schireson to flight deals, maintain any CPM guidelines, manage the effect of program changes on schedules
• Communicates daily with Commercial Operations to resolve any traffic issues and reconcile discrepancies
• Work closely with Billing and A/R teams to reconcile and clear invoices in a timely manner, monitor accounts receivable, and issue invoice adjustments

Basic Qualifications

Motivated self starter, eager to engage in the business and learn VMN processes from beginning to end.
• Bachelor’s Degree
• Minimum 1-3 years experience in the media industry preferred

Additional Qualifications

• Experience in WIDE ORBIT is preferred
• PC Savvy: Expertise in Word and Excel
• Strong analytical skills
• Must have superior customer service skills
• Must have flawless attention to detail
• Proven ability to work in a fast moving environment
• Must have the ability to prioritize
• Must be flexible with hours
• Must have strong communication skills (verbal and written)
• Must be able to manage multiple tasks and activities simultaneously