Partner Technology & Operations Manager
ViacomCBS
London, UKThis was removed by the employer on 3/3/2021 9:57:00 AM PST
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Full Time Job
What is the role
The Partner Technology and Operations Manager will play a key role as the lead role in our partnership operations function, working closely with all our UK-based digital OTT partners. In this role, the Partner Technology and Operations Manager will be closely involved in tracking and running the partnership / platform / device pipeline, will lead daily operational tasks that drive operational efficiency for our streaming partners, and will spearhead the management of our streaming products with partners, troubleshooting releases as needed. They will work closely with the VP Partner Engagement and Business Development – UK Streaming and other essential team members to address priority partnership issues, while working on projects sought to streamline operations and processes that help drive partnership performance. The Partner Technology and Operations Manager is expected to lead all streaming-related launches, and be involved with a varying range of projects, and will be expected to interact and handle relationships with cross-functional teams both externally and internally.
Responsibilities
• Support the launch of all UK streaming services and the day-to-day technical & operations management needs across our highly visible digital OTT partners
• Support the wider product, content and operations teams with project management and troubleshooting partner services
• Develop and iterate on UK-specific operational specs and documentation based upon changing processes
• Conduct regular product audits across various platforms for consistency
• Conduct regular tracking and communication of partner developments
• Develop business insights and recommendations to support the VCNI UK streaming partnership strategy and operational decision making
• Lead key cross-functional partner / tech / ops projects
• Lead forecasting and long-range planning process for the partnership technology and operations function of VCNI UK streaming
• Influence non-VCNI UK product development teams (i.e. Pluto US product tech & ops, VCBS US product tech & ops, Sky Media ad ops) to inform partner strategy and feature prioritization for UK
Wider organisation
• Adopt the 'One ViacomCBS' approach and encourage collaboration and team working
• Be an ambassador for all VCNI channels, internally and externally
• Adopt and promote the ViacomCBS values and support a culture of inclusion
What skills do you need
• 3 years of previous experience in a client/external facing partner and operations management role within a media company or digital MVPD(s) or OTT SVOD service(s), project management, and relevant post-production or interactive roles
• Previous experience working on streaming content; either in a programming or distribution function
• A proven strong understanding of the digital linear streaming, SVOD, VOD space
• Strong proficiency in MS office applications, especially Power Point and Excel
• Experience with tracking and project management tools
• Strong communication and organization skills - verbal, written, and presentation
• Strong attention to detail and the ability to multitask is a necessity
Whether you are a leader or hope to one day be, you will be a change maker by challenging the status quo, Lead with passion and purpose Drive collaboration and Lead with openness to individual differences and diverse perspectives.
What are our values - Bravery | Empathy | Honesty
Our values, and their related behaviours, guide how we show up to work each day and help ensure that we all treat each other with respect. The three values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward.
What are our benefits
As well as being supported with your career goals Permanent and Fixed Term Contract employees will be entitled to:
• Private Medical Insurance after completing 3 months of employment
• Season Ticket Loan
• Cycle to work scheme
• TV Package Discount
• Contributory Pension Scheme
• Discounted Gym Membership
• Discounts for Local Shops and Restaurants and Access to Reward Gateway
• We are happy to talk about flexible working