Assistant General Manager

This is a Full Time Job

Position Overview:

The Vancouver Canadians are seeking a responsible, highly motivated, and creative individual to assist in managing all aspects of the day-to-day operations of the Vancouver Canadians commercial functions. The Assistant General Manager will be a fundamental member of the Club's leadership team, working strategically with the General Manager to hit aggressive revenue goals on a yearly basis. This role will be responsible for creating and implementing short-term and long-term strategies for ongoing success, while providing support and guidance to current staff. This position reports directly to the General Manager.

Essential Duties & Responsibilities:
• Manage and develop corporate partnership & ticketing departments; communicate effectively across all departments to efficiently incentivize sales reps and set strategic sales goals to hit team revenue budgets.
• Strong ticketing and sales background including knowledge of tickets.com, CRM management, commission and sales structures, and motivational leadership
• Deliver on individual and team revenue goals through the selling of integrated partnership packages to meet client's objectives.
• Develop and maintain strong, lasting relations with key stakeholders, corporate partners & season ticket members.
• Oversee all sales efforts and reporting for MLB and Diamond Baseball Holdings (DBH).
• Foster a collaborative working relationship with the DBH executive staff to improve sales strategies, processes, and procedures.
• Develop a positive team culture aligned with the overall team/corporate vision, mission, and core values.
• Ensure the team effectively leverages internal support such as integrated marketing and digital assets to drive sales.
• Develop, implement, and review strategic business plans, including sales/financial performance and new inventory development.
• Assist in annual budget creation and implementation by developing annual sales plans and operating budgets to achieve revenue and profitability growth targets in all departments.
• Assist in managing departmental expenses according to the team's annual budget.
• Support partners and fans in the stadium at games and other events.
• Help recruit, manage, and train all support staff.
• Develop and implement business building promotions.
• Other duties assigned by team General Manager or DBH.

Minimum Qualifications:
• Previous management or supervisory experience with a sports organization and a demonstrated track record of performance in areas including ticket & sponsorship sales.
• Evidence of planning acumen and of being a strategic thinker with the ability to develop and implement processes and plans.
• Proven record of proactive planning and big picture reasoning
• Ability to delegate tasks and hold staff accountable staff to desired goals
• Well-developed influencing, persuasion, and negotiation skills.
• Working knowledge of Microsoft Dynamics/CRM a plus.
• Exhibits a collaborative management approach.
• Communicates clearly and effectively, possesses advanced collaboration, relationship building and people skills.
• Loyalty to the brand, fellow co-workers, and the overall organization.
• General understanding of the Vancouver market and surrounding areas.
• Willing to work non-traditional hours (nights, weekends, holidays).
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Excellent organizational and project management abilities.
• Ability to prioritize workload and solve problems quickly.
• Expects highest quality performance from self and others.