Revenue Strategy Coordinator - Ticketing

This is a Full Time Job


As a part of the Revenue Strategy team for Smith Entertainment Group, the Revenue Strategy Coordinator will play an important role in supporting the Revenue Department, with a focus on ticketing for the Utah Jazz and Utah Mammoth. This position will assist in various aspects of data collection, analysis, and reporting to help identify opportunities for revenue growth and to direct revenue strategy. The role will provide insight to our ticket sales and service teams while using multiple analytics and data software platforms. The right candidate will communicate well with stakeholders across multiple internal teams, be a strong problem-solver, a quick-learner, and will have experience working with large datasets.

DUTIES & RESPONSIBILITIES:
• Assist Revenue Strategy team with day-to-day operations.
• Provide support with analyses, research, market research, recaps, and other relevant ad hoc requirements.
• Conduct preliminary data analysis to find insights and help meet business objectives.
• Prepare basic data-driven recommendations to be shared with key stakeholders.
• Manage assigned tasks and deadlines effectively, ensuring timely completion of routine projects.
• Embrace a culture of inclusion and diversity where guests and team members feel welcomed, valued, and heard.
• Enrich lives by creating winning experiences and timeless memories.
• Operate with an emphasis on safety for employees, teams, and guests.
• Other duties as assigned.

COMPETENCIES:

Business Insight – Learns business processes to assist in implementing strategies needed to reach business goals.

Collaborates – Works cooperatively with others across the organization to achieve shared objectives.

Instills Trust – Develop working relationships where others can trust they'll do the right thing.

QUALIFICATIONS:
• Bachelor's degree (or equivalent experience) in a related field.
• Proficiency in Microsoft Excel; experience with advanced functions, formulas, or pivot tables is a plus.
• Experience with data analytics tools, such as SQL/Python/R a plus.
• Experience with data visualization tools such as Tableau or Domo a plus.
• A self-starter who is analytically minded with excellent attention to detail.

PHYSICAL DEMANDS:
• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to observe, inspect, estimate and assess.
• This person must be able to sit or stand for long periods of time.
• This person must be able to lift 20 lbs.

The Smith Entertainment Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and SEG reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.