Mascot Operations Assistant

This is a Full Time Job

Come be a part of the Utah Jazz Game Presentation team as the beloved Utah Jazz Bear's assistant. This is a unique opportunity to enrich lives and bring happiness to all Jazz fans. The Mascot Assistant supports the day-to-day operations of Jazz Bear during performances at Utah Jazz games, team events, and outside appearances. This position will report to the Director of Entertainment.The Mascot Assistant must be organized, detail-oriented, comfortable speaking and interacting with fans, as well as possess the ability to solve problems within a fast-paced, high-pressure environment. The Mascot Assistant represents the Utah Jazz and the Utah Jazz Bear brand and must professionally represent oneself at all times.

This is a full-time, salaried position. In addition to standard office hours, this person will work a combination of all Utah Jazz home games, rehearsals, and outside appearances, which often occur on nights, weekends, and holidays. This position could potentially include the role of Buster the Bear, our G-league affiliate mascot. This is an in-person role in Salt Lake City, Utah.

DUTIES & RESPONSIBILITIES:
• During Utah Jazz home games, ensure that all visits, timeouts, and all other Jazz Bear elements at games are executed on time.
• Serve as the liaison between the community and Jazz Bear at home games and appearances.
• Interact with fans, including answering questions, taking pictures and videos, while protecting Jazz Bear.
• Assist with wardrobe, construct and prepare props used by Jazz Bear during appearances and games, including the cleaning and maintenance of costumes and other equipment.
• Coordinate and schedule internal and external appearances of Jazz Bear.
• Maintain timely response to all communication and requests.
• Accompany Jazz Bear to events and appearances.
• Attend in-person and/or virtual meetings concerning Jazz Bear as required.
• Assist with the ideation, organization, and facilitation of skits and stunts to be performed by Jazz Bear.
• Assist with the capture and editing of content used on Jazz Bear's social media channels.
• Perform analytics to determine social media effectiveness.
• Maintain good attendance and punctuality.
• Observe crowd and the environment for any safety issues and respond appropriately as needed.
• Enrich lives by creating winning experiences and timeless memories.
• Protect the reputation of the company.
• Exemplify the Utah Jazz mission and values: transparent, all in, community-obsessed, one team, and scrappy.
• Accept other duties, as assigned.

COMPETENCIES:
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
• Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Cultivates Innovation – Creates new and better ways for the organization to be successful.
• Action-Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Creative Thinker – Thinks out of the box to develop creative and innovative solutions.

QUALIFICATIONS:
• Ability to multitask.
• Perform well under pressure.
• Must possess a valid Utah driver's license.
• Must be able to pass a Motor Vehicle Report (MVR) screening in accordance with company policy and insurance requirements.
• Reliable transportation to Delta Center.
• Superior attention to detail.
• Strong communication skills and customer service orientation.
• Desire to work in the area of professional sports.
• Previous sports industry preferred.
• Strong understanding of social media platforms.
• Working knowledge of Microsoft Office/G Suite.
• Proficient with basic construction tools and repairs.
• Basic video and music editing skills.
• Previous mascot experience preferred.

PHYSICAL DEMANDS:
• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
• This person must be able to lift 75 lbs.

The Utah Jazz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Utah Jazz reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.