Fulfillment Coordinator

This is a Full Time Job

Universal Music Group is currently seeking a Fulfillment Coordinator for the Los Angeles, CA location.

Overview:
The Fulfillment Coordinator shall be responsible for: creating and shipping hard drives and digital updates along with other physical shipments based on client needs, pack and ship marketing materials, assist the Associate Manager with troubleshooting new software releases and maintaining the raw stock inventory.

Responsibilities:
•Assist in the quality control of all outgoing drives whether or not they are new drives or monthly updates of new releases.
•Formatting returned drives and preparing them for redeployment to clients.
•Create the initial hard drive orders processed from MusicBooks for Killer Tracks and FirstCom Music.
•Process any returns (CDs and hard drives) from clients and note the returns on the clients’ accounts in MusicBooks.
•Create the hard drive monthly updates and ship to clients based on the picking lists.
•Assist the Associate Manager in maintaining the inventory of all the various hard drive types and sizes.
•Assist with accurate inventory counts of physical CD’s and packing materials on site.
•Pick, pack and ship any physical updates that are requested from time to time.
•Data entry.
•Other duties as assigned by Supervisor.

Skills and Requirements:
•Associates degree preferred with experience working in a fast pace client focused environment.
•Ability to multi-task, prioritize, pay attention to details and work under deadlines and pressure.
•Possess outstanding verbal and written communication skills as well as strong people skills.
•Computer literate, with basic understanding of: audio file formats, metadata, external hard drives, USB devices, Internet, Windows and Mac based operating systems and the idiosyncrasies that occur between PC Windows based computers and Macintosh computers.
•Able to operate FedEx and UPS shipping equipment.
•Must be able to lift 50 pounds.