Box Officer

This is a Part Time Job

Seeking a friendly, enthusiastic, and customer service oriented individual to join our box office team. Should possess strong computer and problem solving skills and must present a professional and helpful attitude with all of our patrons, donors, and volunteers. This position includes occasionally working in a supervisory role.

Compensation: $15 hourly rate. This position accrues sick leave in accordance with the NJ State Earned Sick Leave law.

To Apply: Candidates should submit a letter of intention (including where you saw this job posting) and resume to Box Office Manager Michele Klinsky. No phone calls please.

Subject should read: Box Officer

RESPONSIBILITIES include, but are not limited to:
Processing phone, mail, email, and in person orders for show tickets and subscriptions
Strategically upselling patrons into multi-ticket buys, subscriptions and add on donations at check-out.
Comfortable speaking about all events at Two River Theater.
Being up-to-date on the theater's productions, special events, rental events and special offers.
Become proficient using Spektrix software (ticketing system).
Distribute tickets at Will-Call.
Accurately relay information to callers and visitors to the Theater.
Other duties as assigned.

Additional duties as Supervisor:
Reconciling credit, check, and cash intake per performance.
Being the point person for all ticketing matters during performances.
Responsible for handling any last minute requests and decisions at curtain time.
Has initiative and possesses ability to regularly delegate tasks without hesitation

QUALIFICATIONS:
Ability to provide outstanding customer service to all patrons, under any circumstance.
Must have an extremely flexible schedule, with availability to work both days and evenings, weekends, holidays, and non-traditional shifts.
Should be comfortable in an occasionally fast paced environment.
Covid-19 Vaccination is required.
Bilingual Spanish/English a plus.
A love and knowledge of theater is preferred.