Volunteer Coordinator

This is a Full Time Job

We are currently hiring for the position of:

SENIOR COORDINATOR, VOLUNTEERS

Reporting to the Senior Manager, Festival Services and Volunteers, the Senior Coordinator, Volunteers will work with the Volunteer Office to prepare for the 2026 Toronto International Film Festival by overseeing the orientation, training, and scheduling of TIFF Volunteers and Volunteer Captains. This is a great opportunity for anyone with an interest and/or background in volunteer management, arts administration or talent acquisition.

RESPONSIBILITIES:
• Lead the planning, logistics and execution of all online and on-site orientation and training sessions, including leading onsite volunteers.
• Collaborate with internal departments to coordinate volunteer requests and build schedules
• Update and edit the Festival Volunteer Orientation manual, Festival Volunteer Captain Orientation manual, Festival Youth Volunteer Orientation manual, Venue Volunteer Training manuals and Festival Volunteer Captain Training manual.
• Oversee volunteer scheduling process and communication with internal teams and volunteers, with the assistance of one assistant and one intern
• Responsible for volunteer onboarding, including dissemination of volunteer t-shirts and passes
• Coordinate the seasonal staff training plan and schedule.
• Co-lead a selection of Volunteer surveys, including the Post-Festival Volunteer Feedback Survey, Post-Training Survey, and the Diversity Assessment.
• Create a comfortable, inclusive and welcoming atmosphere where all staff and volunteers feel appreciated and engaged
• Organize and maintain tracking documents, database information and schedules in Volgistics, pull reports in Artifax
• Complete a post mortem report at the end of the Festival and assist with post-Festival administration and database clean-up.

CONTRACT DATES OR START DATE:
• June 8, 2026 - October 2, 2026

MINIMUM REQUIREMENTS:
• 1 or more years of proven experience working with volunteers
• 1 or more years of experience directly supervising staff, interns or co-op students
• 1 or more years of experience in an administrative role
• Experience in recruitment, screening, and training of large groups of people
• Highly proficient computer skills (knowledge of Keynote, Word, Excel, Gmail, Google Docs, InDesign, etc.)
• Working with contact or scheduling databases (experience with an online volunteer management tool is an asset)
• Previous training in the Accessibility for Ontarians with Disabilities Act an asset
• Comfortable presenting to and engaging with large groups of volunteers and staff in a personable and professional manner
• Create a comfortable, inclusive and welcoming atmosphere where all volunteers feel appreciated
• Strong organizational skills with extreme attention to detail
• Ability to multitask, with a willingness to adapt to shifting priorities and circumstances
• Comfortable working in a fast-paced, open-concept environment
• Ability to handle confidential information in a discreet manner
• Ability to handle difficult situations and people with positive, problem-solving attitude
• Adaptable to a flexible work schedule including some evenings and weekends

VACANCY:
• This job posting is for an existing vacancy

HOW TO SUBMIT & APPLICATION DEADLINE:
• All applications must be submitted online through TIFF’s Career Centre.
• Please upload your cover letter and resumé as one PDF, before the deadline of Friday May 15th, 2026

CLOSING:

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. Candidates must be legally able to work in Canada at this time. TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.

TIFF may use artificial intelligence to screen, assess or select applicants for this position.

Please send any questions via e-mail only to careers@tiff.net.