Senior Director - Market Operations, Administration & Enablement

This is a Full Time Job

Member Summary

Job Summary
Senior Director - Market Operations, Administration & Enablement (TIFF: The Market), Toronto, ON.
This is a senior leadership role overseeing the operational, administrative, and enablement functions of TIFF’s new global industry hub, “The Market.” The role partners with the Head of Market to turn vision into reality by leading financial strategy, vendor operations, legal affairs, production, and risk management. (Full job description below)

Years of Experience Required
8–12 years in Operations or Administrative Leadership (96–144 Months)

Salary
\$125,000 - \$175,000 annually

Required Experience
• 8–12 years of progressive administrative or operational leadership experience, preferably in markets, festivals, or large-scale events
• Strong financial acumen with experience managing budgets up to \$14M
• Experience overseeing operational teams, workflows, and cross-functional collaboration
• Strategic planning and implementation of outsourced event models
• Experience with project management and procurement systems

Preferred Experience
Not specified.

Workplace Requirements
Hybrid – Office location: 350 King Street West, Toronto, ON
• November–April: Minimum 2 days/week onsite
• May–October: Minimum 3 days/week onsite
• Full-time onsite during the Festival

Education Requirements
Not specified.

Hard Skills
• Budget development and financial reporting
• Project management frameworks
• Procurement and vendor systems
• Legal contract management
• Workflow and performance monitoring

Soft Skills
• Strategic thinking
• Cross-functional collaboration
• Crisis and risk management
• Team leadership
• Communication and transparency

Bonus Skills
Not specified.

Full Job Description

Senior Director - Market Operations, Administration & Enablement
TIFF: The Market
Location: Toronto, ON
Requisition ID: 1931

The Senior Director, Market Operations, Administration & Enablement is responsible for operational excellence, strategic enablement, financial sustainability, and successful execution of TIFF: The Market. Acting as both the administrative and operational lead, the role supports the Market Head and leads across core enablement functions including financial planning, procurement, legal affairs, business systems, and cross-functional integration.

This senior leader drives operational governance, develops performance frameworks, and ensures continuity and accountability. The role oversees all Market production and vendor relationships, including venue logistics, AV, and outsourced event elements, with a focus on resilience planning, quality assurance, and attendee experience.

Responsibilities:

Administrative Leadership & Strategy Execution
• Translate the Head of Market’s vision into operational plans
• Lead governance and align resources with delivery goals
• Develop SOPs, evaluation tools, and performance monitoring
• Forecast risks and enable scenario planning

Market Operations & Production
• Lead outsourced and matrixed production models
• Oversee venues, event logistics, AV, and interactive production
• Manage partnerships with internal TIFF production leaders
• Ensure vendor delivery meets KPIs and SLAs

Financial Management & Sustainability
• Lead budgeting and forecasting for The Market
• Align financial planning with programming, sales, and digital strategy
• Report financial performance and ensure fiscal discipline
• Monitor costs, optimize spending, and explore revenue opportunities

Procurement & Business Affairs
• Lead all procurement and contracting processes
• Ensure compliance with TIFF standards and legal policies
• Oversee contract execution and dispute resolution
• Supervise leads across Procurement, Legal, Finance, and Operations

Program & Project Management
• Provide executive leadership to major Market projects
• Standardize project tracking and delivery frameworks

Crisis & Risk Management
• Act as decision-maker during administrative or production issues
• Oversee emergency protocols with TIFF operations leadership

Internal Engagement & Strategic Partnership
• Communicate operational priorities and updates across Market teams
• Partner with Head of Market to align stakeholders
• Foster transparency and shared ownership across departments

Job Grade & Salary:
\$125,000 – \$175,000 annually

Target Contract Start Date:
November 10, 2025

Work Location:
350 King Street West, Toronto, ON
• Minimum 2 days/week onsite (Nov–Apr)
• Minimum 3 days/week onsite (May–Oct)
• Full-time onsite during TIFF Festival

Minimum Requirements:
• 8–12 years of progressive administrative or operational leadership
• Budget management experience up to \$14M
• Strong strategic and financial planning skills
• Experience managing outsourced vendors and production teams
• Experience working with senior leadership on operations and finance
• Familiarity with financial systems, procurement tools, and project frameworks
• Proven team leadership and cross-functional execution


Candidates must be legally eligible to work in Canada. TIFF does not sponsor visas, but individuals with valid time-limited visas may apply if able to fulfill the full contract.

Benefits
Not specified.

Skills:
\[Operational Leadership] \[Strategic Planning] \[Budget Management] \[Procurement Oversight] \[Project Management] \[Vendor Management] \[Risk Management] \[Cross-functional Team Leadership]