Retail Sales Associate

This is a Full Time Job

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:

RETAIL SALES ASSOCIATE

Reporting to the Supervisor of TIFF Shop, the Retail Sales Associate is responsible for servicing the Retail Shop and its customers.

RESPONSIBILITIES:

Inventory/Merchandising:
• Merchandise handling, restocking, organizing, folding, receiving and pricing
• Maintain cleanliness and appealing aesthetic of TIFF Shop

Operations:
• Greet, watch and engage with customers
• Demonstrate product knowledge and interact with customers around the Shop to meet their needs and drive sales
• Perform accurate transactions on POS system
• Open and closing duties as assigned
• Other duties as required

RATE OF PAY:
• $16.55/Hourly

TARGET CONTRACT DATES:
• August 13, 2024 - September 15, 2024

MINIMUM REQUIREMENTS:
• Secondary School Diploma or equivalent experience
• 2 years experience in retail and/or customer service position

system (Knowledge of Givex POS and/or Shopify is an asset)
• Previous cash handling experience
• Strong communication skills
• Takes direction well
• Excellent customer service
• Ability to multi-task and work collaboratively in a fast-paced environment
• Interest in film, non-profits, arts and culture is considered an asset
• Must be available to work all days of the Toronto International Film Festival
• Adaptable to a flexible work schedule including some evenings and weekends
• This position requires being in office on a regular basis.

HOW TO SUBMIT & APPLICATION DEADLINE:
• All applications must be submitted online through TIFF’s Career Centre.
• Please upload your cover letter and resumé as a PDF.

CLOSING:

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.

Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.

Please send any questions via e-mail only to careers@tiff.net.

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.