Industry Relations Coordinator

This is a Full Time Job

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:

COORDINATOR, INDUSTRY RELATIONS

Reporting to the Manager, Industry Services, the Coordinator, Industry Relations will be responsible for organizing Festival access for professionals representing films in Official Selection at the 2025 Toronto International Film Festival. This will include the administration of accreditation for a film’s producers and sales agents as well as the negotiation and organization of ticket requests from the film’s primary rights holders for sales and promotional purposes.

RESPONSIBILITIES:
• Serve as the primary point of contact for sales agents and producers representing Official Selection titles, addressing inquiries related to Festival access and resources.
• Manage relationships with both international and domestic stakeholders, including high-profile clients and companies, to ensure a seamless Festival experience.
• Coordinate complimentary accreditation assignments for stakeholders representing Official Selection films.
• Work with the Industry Services team to compile data and produce complimentary passes for assigned stakeholders.
• Support ticket request negotiations in collaboration with the Senior Manager and Senior Director.
• Collect and log ticket requests from sales agents, producers, distributors, and streamers.
• Maintain an up-to-date record of ticket requests by film and stakeholder.
• Assist in collecting information regarding territorial rights availability for films in Official Selection.
• Coordinate with internal production teams to ensure stakeholder tickets are available before the Festival begins.
• Organize the distribution of Press & Industry Screening reports for assigned stakeholders.
• Provide exceptional customer service via email and phone.
• Manage the shared protocol ticketing communications inbox.
• Greet and assist professionals at the Protocol Office during the Festival, providing information and guidance as needed.
• Contribute to weekly team meetings regarding individual tasks and responsibilities.
• Provide a detailed post-mortem analysis.

JOB GRADE & SALARY:
• Job Grade 2
• $22.50-25 per hour commensurate with experience.

TARGET CONTRACT DATES:
• June 23- September 14, 2025

WORK LOCATION:
• Office Location: 350 King Street West, Toronto, ON M5V 3X5
• Weekly in-office requirements:
• Minimum 2 days (November to May)
• Minimum 3 days (June to October)
• Festival Office Requirements: Full Time during Festival

MINIMUM REQUIREMENTS:
• Degree in arts management, administration or commerce considered an asset
• Minimum of 3 years experience working with staff and delegating responsibilities
• Minimum 5 years’ experience in Canadian and International Industries with ability to demonstrate
• Working knowledge of domestic and international distribution, sales activities, national promotional agency networks, funding practices, co-productions and international film festivals and markets
• Exceptional business writing skills with attention to detail, including but not limited e-marketing, social media messaging and proposals.
• Demonstrative ability to listen to client feedback and adapt strategies for communication accordingly.
• Ability to speak foreign language considered an asset
• Ability to think critically and anticipate issues or opportunities and proactively propose solutions to address them.
• Ability to work well under pressure and make quick but informed decisions
• Strong accounting and financial acumen
• Ability to deliver feedback and service with a high level of tact and diplomacy when working with clients.
• Demonstrative accounting and negotiation experience required
• Adaptable to a flexible work schedule including some evenings and weekends
• This position requires being in office on a regular basis.

HOW TO SUBMIT & APPLICATION DEADLINE:
• All applications must be submitted online through TIFF’s Career Centre.
• Please upload your cover letter and resumé as PDF(s), before the deadline of May 16, 2025

CLOSING:

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.

Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.

Please send any questions via email only to careers@tiff.net.

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.