Concessions Stand Lead

This is a Full Time Job

We are currently hiring for the position of:

Concessions Stand Lead – Concessions Stand

Reporting to the Senior Manager, Visitor Experience Operations, the part-time position of Concessions Stand Lead will maintain a high standard of customer service at our Concessions Stand. The Concessions Stand Lead executes on established protocol of the Visitor Experience department and ensures proper opening, closing, and cash handling procedures are followed.

RESPONSIBILITIES:
• Provide excellent customer service to the visitors at TIFF Lightbox
• Ensures established opening, closing, food handling, merchandising, and cleaning protocols are being followed. Is a point of escalation to the Concessions Attendant in these matters
• Responsible for the shift’s cash handling procedures. This includes preparation of tills, cash outs and deposits, and accurate safe management
• Maintenance of inventory and reporting when inventory levels are low
• Liaising with internal teams to prepare special event orders
• Sell food and beverage at the concession stand
• Sell alcoholic beverages while maintaining established TIFF alcohol sales protocol
• Operation of point-of-sale system to reconcile transactions and maintain an accurate cash till
• Ensure cleanliness of food service and storage areas with adherence to food sanitation standards
• Maintain knowledge of TIFF Lightbox, its programming, events, and facilities.
• Arrive on-time for scheduled shifts, wearing approved uniform or dress code and prepared for shift
• Other duties as assigned

TARGET CONTRACT DATES:
• May 25, 2026

WORK LOCATION:
• 350 King Street West, Toronto, ON M5V 3X5
• Must be able to provide availability for at least three shifts per week (1 weekday, 1 weekend, 1 additional) for each week outside of the Festival
• Must be available to work each day of the Toronto International Film Festival in September as well as each training day
• Must be adaptable to a flexible work schedule that includes evenings, weekends, and holidays

MINIMUM REQUIREMENTS:
• Must hold a valid Ontario Smart Serve certificate
• Previous experience with food preparation is an asset
• Previous experience with a point-of-sale system and cash handling is an asset
• Proven ability to work effectively with minimal supervision
• May be required to lift and carry items up to 35lbs
• Able to communicate fluently in English; knowledge of a second language is an asset.
• CPR and First Aid training are an asset
• Interest in film, non-profits, arts and culture is considered an asset

VACANCY:
• This job posting is for an existing vacancy

HOW TO SUBMIT & APPLICATION DEADLINE:
• All applications must be submitted online through TIFF’s Career Centre.
• Please upload your cover letter and resumé as PDF(s), before the deadline of Sunday May 3rd, 2026.

CLOSING:

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.

Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.

TIFF may use artificial intelligence to screen, assess or select applicants for this position.

Please send any questions via e-mail only to careers@tiff.net.