Theatre Host - Seasonal

This is a Part Time Job

Location: Los Angeles, California, United States; West Hollywood, California, United States

Job Summary:
The ideal candidate is friendly, outgoing, and uses their winning smile to greet guests, provide directions, information, and control guest flow in and outside of the theatre. Theatre hosts will assist guests with admission and concession sales. This fast paced environment moves hundreds of guests in and out of the theater at a time. Hosts must be willing to assist in cleaning the facility between shows which will include common areas, auditorium and rest rooms, while being prepared to answer common questions about the various services offered at the theater. The will also assist guests with interactive events such as photo ops, costume displays etc.

This role is a seasonal, part-time hourly position at the El Capitan Theatre, and candidates must be available to work Friday, Saturday, and Sunday 8-hour shifts plus special events, national/company recognized holidays as needed. The hourly rate for this position is $17.28/hour.

Responsibilities:

• Greet guests queuing for shows, check/scan admission tickets
• Direct guests to their seats with an understanding of seat locations within the Theatre
• Set up and remove, stanchions and barricades as needed
• Maintain clear pedestrian pathways, around the Theatre to ensure neighboring stores, shops or restaurant entrances aren't blocked
• Maintain a clean and safe queue, with trash picked up on a regular basis
• Ensure ADA reserved areas are kept clear for guests when needed
• Maintain a clean and safe work environment by sweeping, emptying trash receptacles, moping and wiping areas down including but not limited to auditoriums, lobbies, passageways and restrooms
• Inform guest on navigating through the theater via security checkpoints, concessions, restrooms, photo ops and costume displays etc.
• Execute concession POS sales, perform food preparation and maintain inventory control levels. Uphold health standards as prescribe by the Los Angeles County Health Department and other food handling agencies.

Required Qualifications:

• High School Diploma or Equivalent
• Must be available for an 8 hour shift on Fridays, Saturdays and Sundays plus special events and National and Company recognized holidays as needed.
• Enthusiastic about interacting with and helping guests.
• Great communication skills
• Must be capability of learning the Theatre's show times, let in procedures, food services, nearby tourist attractions and other Hollywood locations
• Must become familiar with the Theatre's Crisis Management procedures to help guests in case of an emergency
• Must be able to bend, lift and carry 30 lbs. boxes, containers, cases of bottled soda, popcorn kernels, candy and other equipment necessary for operating the Theatre
• Must be able to climb several flights of stairs at various times throughout their shift
• Basic mathematical skills are required for maintaining inventory and calculating correct change without the aid of a computer or calculator
• Willing to be trained on the operations of the theatre's point of sales (POS) VISTA system
• Must demonstrate good communication skills both verbally and written
• Must demonstrate the ability to work as part of a team
• Must be willing to be cross-trained in all areas including but not limited to ushering, concessions, guest control, kitchen duties, pipe puller, box office, wardrobe and guest services
• Perform other duties as directed by the management team

The pay rate for this role in Hollywood, CA is $17.28 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.