Manager, Marketing Operations Program Management

This is a Full Time Job

Job Summary:

We're seeking an experienced Project Manager to oversee both marketing campaigns and marketing operations. This role bridges strategy and execution-partnering with lifecycle marketers, performance teams, creative, analytics, and marketing operations to deliver efficient, high-impact projects. The ideal candidate brings strong organizational skills, deep experience in Jira, and a process-driven mindset to help teams move faster and smarter.

Responsibilities:
• Manage project lifecycles, timelines, and milestones
• Define what ''actionable'' insights look like to guide reporting outcomes
• Optimize Jira workflows, dashboards, and reporting tools
• Coordinate cross-functional teams and lead regular project check-ins
• Assess velocity, resource allocation, and efficiency improvements
• Identify and implement process enhancements across marketing and operations
• Oversee the iteration and adoption cycle to ensure reporting effectiveness

Basic Qualifications
• Bachelor's degree in Marketing, Business, Communications, or related field or equivalent years of experience
• 8+ years of experience managing cross-functional marketing programs
• Expertise in Jira (board setup, workflows, custom fields, dashboards, reporting)
• Proven track record of delivering complex projects on time and within scope
• Strong analytical capabilities to monitor velocity and resource allocation
• Excellent communicator with strong stakeholder and team management skills
• Deep organizational skills and a systems-oriented mindset

Preferred Qualifications
• Master's degree in a related discipline or relevant project management coursework/certification
• Experience in media, entertainment, subscription, or agency environments
• Familiarity with Confluence and collaboration documentation tools
• Background in lifecycle or channel marketing (email, digital, mobile)
• PMP, Agile/Scrum, or similar project management certification
• Experience leading operational process improvements

The hiring range for this position in New York, NY is $145,400 - 195,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.