Research Analyst

This is a Full Time Job


The Research Analyst is responsible for supporting The Walt Disney Company's ongoing listening strategies and processes to capture the voice of our workforce, leaders, candidates and alumni; as well as assisting with basic external research. This includes building and maintaining surveys in survey systems, conducting simple data analyses, creating basic data visualizations, assisting clients with using the systems, maintaining security access to the survey systems, maintaining an external research library, and assisting with qualitative research through tasks such as notetaking and comment review.

This role can reside in Anaheim, Burbank or Orlando.

Responsibilities:

This position requires strong attention to detail and problem solving skills. The Research Analyst will need to employ critical thinking as they perform the tasks they are assigned in order to ensure quality and to identify potential improvements and efficiencies. The Research Analyst will need to be able to work independently, with guidance, prioritization, and directional support from senior team members.

The primary job responsibilities include the following:
• Program, test and maintain surveys in survey systems such as Qualtrics and Microsoft Forms
• Manage survey system security permissions
• Provide technical support to clients leveraging self-service tools
• Maintain the question and survey libraries and reference tables (EDNA)
• Assist with ad hoc business research requests
• Facilitate the survey translation process
• Maintain the legal review process
• Create and maintain sustainment documentation
• Ensure data integrity and maintenance
• Provide general survey support: including deployment, simple analyses and dashboards
• Provide support for qualitative research including note-taking and comment mining
• Ensure the quality and accuracy of our products and data
• Proactively identify ways to create efficiencies and better processes
• Explore and learn newly released survey system features and functionality

Basic Qualifications:

• A minimum of one year previous work experience (including internships)
• Strong problem solving skills
• Strong attention to detail
• Demonstrated expertise with Excel, PowerPoint and Word
• High degree of initiative and creativity

Preferred Qualifications:

• Prior experience in a professional setting
• Demonstrated expertise in survey tools (such as Qualtrics) preferred
• Experience with quantitative and qualitative research methodologies

Required Education

• 4-Year degree or equivalent

Preferred Education

• Graduate Degree in Economics, I/O Psychology, Organizational Behavior, or closely related field with an emphasis on research design

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Human Resources Strategies and Services, LLC, which is part of a business segment we call The Walt Disney Company (Corporate).

Disney Human Resources Strategies and Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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