Logistics Specialist
The Walt Disney Company
Celebration, FLThis was removed by the employer on 4/29/2024 5:50:00 AM PST
This is a Full Time Job
About the Role & Team
Logistics Specialists contribute to a global team that manages logistics processes to deliver product to the right place, at the right time, at the lowest possible cost that meets service policy commitments. There are four areas that an employee at any given time can be performing their role, with increasing scope of volumes: shipment management, freight audit/ allocation/claims and payment and OLIVER system help desk.
Shipment Management:
• Use OLIVER bulk planning functionality and review demand/flow recommendations and implement shipment tendering and carrier selections that meets customer service requirements at lowest possible cost.
• Complete shipments by coordinating with external supply chain partners; suppliers, carriers, and third party consolidators. Hold supply chain partners accountable to day to-day performance objectives. Complete shipment issue resolution with internal clients to meet inventory demand. Improve transit time by ensuring freight delays are recognized and resolved.
Reporting, Analytics & Models:
• Speak to client and supply chain partner dashboards and scorecards. Be aware of the services required to meet specific metrics and drive service to improve the metrics.
• Input, maintain and validate OLIVER master data tables including partner master setup, rates, equipment, warehouse appointment scheduling constraints, locations, etc. Validate and update shipment ETAs to final destinations; ensuring clients have most up to date and accurate information.
• Maintain models and tools to support client flow and spend management decisions including estimated landing factors, air freight estimating tools, manufacturer routing guides and transit tables.
Freight Audit, Allocation & Payment:
• Receive all supply chain partner invoicing for supply chain fees (duty, freight, customs brokerage, consolidation, etc.) and complete the audit, allocation of fees to each client. Field partner inquiries on account statement and status.
• Field client concerns of shipment issues after delivery. Handle disposition instructions and execution of claims filing and collections with supply chain partners.
OLIVER System Help Desk:
• Implement user enablement and user training. Support call center that manage systems support resolution of trouble tickets opened by system users. Create and maintain user training manuals.
• An employee at this level is an experienced Business Support professional, multi-skilled and/or having developed specialized skills either through considerable work experience or job-related training. Completes work with limited supervision
Required Qualifications and Skills
• Proven experience in logistics/finance related position
• Microsoft office – Excel, Outlook, PowerPoint
• Working ERP knowledge – e.g. DBS, SAP, Island Pacific, ORACLE
• Working TMS knowledge – e.g. ORACLE OTM, Red Prairie, etc.
Education
• High school diploma or equivalent experience required, Bachelor's Degree in Supply Chain Management or Logistics or Finance preferred
Benefits:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
• • •
