Internal Fraud Investigator

This is a Full Time Job

What You Will Do:
• The Fraud Investigator role is responsible for investigating internal fraud and Cast Privilege abuse at the Walt Disney World Resort.
• Specific investigative tasks will vary but may include: reviewing exception reporting to identify potential fraud trends, identifying case leads via internal systems and reports, conducting in-depth point-of-sale research, reviewing camera surveillance, performing integrity shops and observations, interviewing employees, representing the Company at grievances and unemployment hearings, and partnering with law enforcement as needed.
• Research and analyze potential fraud scenarios in partnership with peers, leadership, and Fraud Detection.
• Interview suspect with the ability to react quickly and decisively.
• Partner with Operations, Security, Human Resources, Employee Relations, and Labor Relations. Navigate systems, tools, Disney platforms, and other technology as needed.
• Assist Investigation Managers on special projects and department efficiencies (to include documenting processes, Fraud Awareness roadshows, other)

Required Qualifications & Skills
• At least 2 years of experience in a related field (Operations, Data Analysis, Fraud Investigations, etc.)
• Willingness to conduct admission-seeking interviews
• Manage conflict/resolution
• Ability to prioritize multiple tasks
• Strong analytical skills
• Demonstrate ability to handle confidential information
• Proven ability to effectively meet deadlines and address last-minute requests in an efficient manner
• Ability to maintain strong client partnerships
• Demonstrate leadership qualities
• Strong organizational and time management skills
• Proven written and verbal communication skills
• Ability to learn new systems quickly
• Ability to deliver concise written summaries
• Demonstrate problem-solving skills, as well as continuous improvement process skills

Education:

Bachelor's degree / or High School diploma with 2+ years of equivalent experience

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