Intern - Adventures By Disney Trip Development

This is a Part Time Unpaid Internship

Adventures by Disney Trip Development Intern (Spring 2020)

Job Summary:

Adventures by Disney Trip Development Internship

We are…
Adventures by Disney providing immersive, family-focused vacation experiences that connect our Guests to the stories of the world, created especially for families and bringing Disney magic to our guests vacationing around the globe in 27 different locations on five continents.

Take this chance to become a part of the Adventures by Disney team. You will participate in the development and operation of the Adventures by Disney business including the development of new itineraries and products, the operation of current itineraries, marketing and sales efforts and team projects.

Responsibilities:

Make an impact by…

Participate in project support benefiting Adventures by Disney portfolio including research, documentation, and communication with team members
• Conducting destination and competitive market research, analysis and documentation
• Reviewing and summarizing Guest and Guide feedback
• Participating in project work with Marketing, Sales, Development and Operations teams including project tracking and team communication
• Assisting with processing third-party supplier billing including auditing invoices to ensure compliance with contracted services and terms

Trip Development: Provide support to trip developer in all phases of trip development
• Assist with pre-qualification process for third party vendors including NDAs, supplier qualification surveys, communication with vendors
• Assist with the development of scope of service documentation
• Organize, analyze and synthesize data for third-party operating bids/contracts (hotels, restaurants, attractions, etc.)
• Development and production of creative and communication materials
• Assist in logistical planning for site inspections

Trip Operations: Provide support to trip operations team and Adventure Guides
• Support Guides in the field before, during and after each Adventure as needed including: coordinating and booking Guide travel and accommodations; entering Guides' work hours for payroll; preparing Guides' trip expenses on a weekly basis in SAP
• Assist with preparation of destination documents required for a Guide to operate a trip
• Partner with Mgr Guide Operations to distribute Guides' schedules
• Liaise with Trip Services team – Invoicing, departure shipping requirements
• Distribute, track and recover Guides costumes, communication and technology tools

Basic Qualifications:

What you bring to the role…
• Experience in the travel or hospitality industry
• Proven experience with coordinating logistics as well as strong implementation skills
• Possess the ability to meet project deadlines and deliverables in a timely manner to ensure the project meets target deadlines
• Ability to communicate professionally and effectively, both verbally and in writing, with all levels of the organization as well as external vendors and contacts
• Proven knowledge of software applications to include Outlook, Word, Excel, and Power Point (with the willingness and ability to learn new applications as needed)
• Proven negotiation experience
• Strong interest in the travel industry

Preferred Qualifications:

• Domestic and/or international travel experience
• Experience in Project Management

Required Education

Current Junior, Senior, or Graduate Student pursuing a degree in Travel & Tourism, Leisure Studies, Recreation, Hospitality Management or closely related field

Additional Information:

Internship Eligibility:
• Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
• Must be at least 18 years of age
• Must not have completed one year of continual employment on a Disney internship or program.
• Must possess unrestricted work authorization
• Must provide full work availability
• Must provide own transportation to/from work
• Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length: The approximate dates of this internship are January 2020 through June 2020. Interns must be fully available for the duration of the internship.

Housing: This internship is located in Burbank, CA. Participants on this internship must provide their own housing.

About Adventures by Disney:
Adventures by Disney is a leader in guided group family vacation experiences, offering itineraries to some of the most beautiful places on the planet including China, Australia, South Africa, Peru, England and France, as well as North American adventures in Alaska, the Rockies and more. Adventures by Disney takes families to some of the world's most sought-after destinations, delivering unmatched guest service by trained adventure guides and local experts, uncompromising attention to detail, and a bit of Disney magic every step of the way. Together, adventure guides and guests embark on adventures that enable them to interact with world cultures in exciting new ways.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ABD, LLC, which is part of a business segment we call Adventures by Disney.

ABD, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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