Audio Visual Services Manager

This is a Full Time Job

Position Summary

The Manager of Audio Visual Services will supervise and lead the team of full-time and part-time AV technical staff at The Frick Collection. The AV team is responsible for live event production (which includes concerts, lectures, panel discussions & external rental events) in the newly opened, state-of-the art Stephen A. Schwarzman Auditorium and other locations across the museum.

The AV team is also responsible for meeting rooms, media walls, and digital signage. This is a primarily administrative/managerial position, involving scheduling, evaluating, providing guidance, and fostering a collaborative environment among the team of AV technicians. Frequent meetings with stakeholders across the museum (event managers, curators, educators, as well as private rental clients) will be required.

Responsibilities

Team development: Provide mentorship and training opportunities for AV staff
Collaboration and Communication: Work closely with curators, educators, and other museum staff to fulfill AV needs for various projects
Project Management: Oversee the AV calendar, planning, installation, and troubleshooting of AV equipment for events and general museum use. Maintain documentation for inventory, infrastructure, and production software
Technical Expertise: Provide knowledge of AV systems, including audio, video, lighting, and interactive technologies, and ensuring systems are functioning correctly. Advise clients on technical needs as it relates to their events
Strategic planning: Contribute to long-term planning for AV systems and workflows, ensuring alignment with organizational needs
Budgeting and resource allocation: Develop and manage budgets, track expenditures, oversee equipment inventory, and make recommendations for upgrades or purchases. Ensuring projects stay within financial parameters
Vendor and contract management: Oversee relationships with external vendors, contractors, and production companies, including sourcing, negotiating, and managing contracts

Requirements
The education and/or experience requirements listed below are representative of the knowledge, skill, and ability required to successfully perform the essential duties of this position.

Required minimum of 7 years working in technical theater or media services, preferably in a large performing arts organization, art museum or gallery
Experience working with and scheduling AV teams of 5-10 members or more
Positive, professional, flexible demeanor. Ability to use tact and effective communication to navigate workplace relationships, manage conflicts, and build positive interactions
Ability to understand and communicate how smaller logistical details impact the big picture
Excellent written and verbal communication skills and the ability to coordinate and prioritize multiple projects at once
Excellent attention to detail and troubleshooting skills
Understanding and appreciation for the museum environment

Physical Requirements

The candidate must be able to perform the essential functions of the position and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Ability to interact in-person with colleagues, vendors, and visitors.

Ability to traverse throughout the office, building(s) and gardens both in and out-of-doors and visit different levels of the building. Ability to transport and operate AV equipment of up to at least 50 pounds.

Employment Status, Work Hours and Compensation

Full-time exempt role. Salary range $100,000 - $110,000 based upon skills and experience.

Since all AV and Production staff are relied upon to support museum activities during open and closed hours, including evenings and weekends, work may be scheduled before/after regular business hours and on weekends. The Manager of AV Services will be relied upon to work to support these activities.

Benefits in Employment with the Frick Collection

Paid Holidays: Full-time employees are eligible for 14 paid holidays, all federal holidays including Juneteenth, and Election Day and four floating holidays: two may be used in the first half of the calendar year, two may be used in the second half of the calendar year.

Sick and Vacation time: Eligible full-time employees accrue up to 12 sick and 12 vacation days their first year of employment. In subsequent years, eligible full-time employees accrue up to 12 sick days and 25 vacation days/year.

Paid Family leave: In addition to adhering to all federal family leave laws, we provide all eligible employees with paid bereavement and family leave.

Health, Dental and Vision insurance: all full-time employees and their eligible dependents may enroll in employer sponsored benefits plans. Employees contribute to the cost of health insurance based on income level and type of coverage selected.

Short and Long Term Disability and Life Insurance: the Frick covers the entire cost of these benefits for all full-time employees. The life insurance benefit is up to three times the employee's annual salary.

Retirement: The Frick supports all employees in planning for retirement by offering participation in a Tax Deferred Savings Plan - 403(b) and a defined benefit pension plan. We also offer retiree health benefits for retirees and their eligible dependents.

Wellness Programs at the Frick include an Employee Assistance Plan and a Citi Bike discount.

Additional benefits include discounted Metro Cards/Transit Checks, flexible spending accounts for health, dependent care and commuting costs.