Bilingual Transcriber and Captioner

This is a Full Time Job

The Transcriber is responsible for transcribing and captioning news, specials, scripted programs, sports, and a variety of other shows for Telemundo and the NBC organization using all types of text-to-speech programs and AI platforms.

Job Duties:
• Responsible for writing, timestamping, and performing quality control on all of Telemundo’s closed captioning and subtitle files for broadcast, Peacock, and Netflix among others
• Responsible for transcribing shows, promos, movies, and short videos in Spanish with 100% accuracy (proper punctuation, accentuation, tenses and free of misspellings errors)
• Translates television programs, promotional material, films, and short videos without being literal and finding the most native interpretation in the language being translated into
• Manages multiple concurrent projects with varying deadlines and priority levels
• Escalates potential delays or technical issues that could impact delivery timelines
• Performs quality control on text-only and text files with video, both in English and Spanish, whether they are transcriptions or translations, to deliver a final text 100% free of grammatical or contextual errors such as wrong tenses, missing punctuation, improper spelling, or wrong pronouns
• Maintains detailed logs of project progress and completion status
• Views videos on the platforms to perform quality control of the final product
• Prepares quality reports on both external providers and internal product
• Utilizes software like Dragon Naturally Speaking, Stanza, or any other AI text generators to transcribe or translate audio with the goal of accelerating processes
• Delivers the final product using the established workflows
• Utilizes subtitles created by internal or external transcribers or translators
• Conducts proactive research on any unknown terms for both transcription and translation when delivering a final product
• Works under the direct supervision of Sr Manager, Edit & Language Operations and is responsible for completing any other tasks as assigned by Manager or Supervisor as needed

Qualifications

Basic Requirements:
• Minimum 2 years of prior/relevant experience in transcribing and/or captioning
• Native or near-native English proficiency (written and verbal) is required, with working knowledge of Spanish sufficient for translation support.
• Exhibits strong command of English standards following The Chicago Manual of Style.
• Exhibits knowledge of subtitle standards and closed captioning regulations by the FCC.
• Prior experience using technology, such as speech-to-text converters, to speed up translations and transcriptions
• Prior experience using AI programs such as AWS to accelerate translation and transcription processes
• Prior experience with cloud-based collaboration platforms (Google Workspace, Microsoft 365)
• Proven ability to work with multiple monitors and multitask between translation and transcription tools

Desired Characteristics
• Previous experience in dubbing, voice-over, or audio post-production is a plus
• Prior experience with software like Stanza or others to add timestamps preferred
• Exceptional communication, time management, analytical and organizational skills
• Self-starter who exhibits ownership on assigned tasks and who will push for solutions that solve immediate problems while building towards long-term goals
• Ability to multitask and work in a fast paced, dead-line driven environment
• Accustomed to working in a team and collaborating with all levels within the organization
• Ability to build rapport with clients and manage expectations
• Ability to effectively be flexible in approach, and respond well to pressure
• Ability to lead and direct others, promote a positive work environment and problem solves
• Process oriented, good at identifying and implementing best practices
• Change agent and continuous learner; creative and adaptable when facing challenges
• Demonstration of best-in-class customer service skills and strategic thinking

Additional Requirements:
• Interested candidate must submit a resume/CV through the link below to be considered (note job #:      )
• Must be willing to work in Miami, Florida
• Willingness to travel and work overtime, and on weekends with short notice
• Must have a valid driver’s license
• Must be “on call” 24 hours a day / 7 days a week
• This position is required to be performed on a hybrid basis from an NBCUniversal-designated worksite.

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