Client Services Representative

This is a Full Time Job

Technicolor Content Services is seeking a Client Services Representative. This position is primarily responsible for the following:
• Servicing assigned client(s) on a daily basis via telephone and email.
• Insuring completion and shipment of all orders.
• Processing discrepancy reports on a same day basis.
• Reviewing project managers and account status reports daily.
• Processing work orders based on purchase orders received or as directed by the Account Manager.

Job Requirements
Requirements:
• Experience in a Duplication/Audio/Editing post-production environment.
• 2-3 years customer service background.
• Stable work history, computer proficiency and ability to prioritize tasks.
• Ability to interface with other departments in a fast-paced environment.
• Experienced with a variety of servicing issues and is able to work with minimal direction.
• Extensive knowledge in all aspects of video post-production.

EOE/AA

About Technicolor:

Since bringing color to motion pictures 90 years ago, Technicolor has evolved into a global and diversified corporation that is now considered the preeminent worldwide provider of services to the media and entertainment industries. In addition to being the world’s most prolific processor of motion picture film, Technicolor is also the world’s largest manufacturer and distributor of pre-recorded videocassettes, DVD-Video, DVD-ROM, and CD-ROM. On an annualized basis, Technicolor has the ability to process five billion feet of motion picture release prints, and the capacity to produce in excess of 1.7 billion DVDs. The company is also a leading developer and supplier of comprehensive, end-to-end digital cinema distribution technology and services, and channel origination and broadcast playout services. Over its nine decades of operation, Technicolor has continued to pioneer the most advanced methods of delivering visual entertainment to millions of people through film, digital cinema, video, and optical technologies. Today, Technicolor serves an international base of entertainment, software, game manufacturing, independent rights holders, and corporate customers across its four strategic business units.

At Technicolor, we offer a wide range of challenging and rewarding professional, managerial, manufacturing, creative and technical positions, from entry level to management. Together with our parent company Thomson, Technicolor constantly strives to develop the full potential of every employee by providing training and development programs, competitive salaries, comprehensive benefits packages, and an environment that encourages both teamwork and individual initiative.

We attract—and keep—the best-qualified people because of our deep and sincere commitment to our workforce.