Intern - Ticket Sales & Service

This is a Part Time Unpaid Internship

The Ticket Sales and Service department of the Tampa Bay Rays is seeking energetic, outgoing, and enthusiastic individuals who have a desire to work with our sales and service team to support and drive awareness of our various ticketing initiatives. The Ticket Sales & Service internship provides a learning experience for those looking to develop their knowledge and skills surrounding sports business operations. Candidates must meet the following criteria:

Responsibilities
include, but are not limited to:
• Provide excellent customer service support for all fans over the phone, email, in person, and during all home games or special events.
• Work all game days/nights and any other assigned events as well as normal office hours.
• Assist customer service efforts (distributing tickets, etc.) and other office tasks.
• Help with planning and organizing of various sales initiatives and programs.
• Coordinate the setup and breakdown of group events.
• Prepare suites for game days and work premium events as needed.
• Assist customers trying to purchase tickets at Tropicana Field
• Assist with various special projects as well as aide in data entry and reporting.

Qualifications

• Bachelor's degree or currently pursuing a bachelor's degree.
• Customer service and/or sales experience preferred.
• Must be able to work a flexible schedule that includes nights, weekends, and holidays during home games.
• Desire to be a sales industry leader.
• Ability to develop effective and collaborative working relationships.
• Proficient in basic computer software programs.
• Excellent verbal and written communication skills (via phone, email, etc.)
• Ability to handle multiple projects simultaneously and meet deadlines, with strong attention to detail

The following are brief internship guidelines:
• Candidates must be available for the entire duration of the internship (February – October).
• Must be available for normal office hours (8:30 am – 5:30 pm), and game days and events as assigned

All offers contingent on a satisfactory background check.
All applicants for employment are required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment. Applicants with qualifying disabilities or bona fide religious objections, or who are pregnant, may be exempted from this requirement or otherwise accommodated if they are unable to be vaccinated.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.