Technology Services Coordinator

This is a Full Time Job

Festival Coordinator Technology Services - Careers At Sundance Institute

POSITION OVERVIEW

The Festival Coordinator, Technology Services is charged with taking inventories and deploying tech equipment, setting up workstations, and running tech wiring.

Working closely under the Associate Director, Tech Services, the Festival Coordinator, Technology Services supports Sundance Institute's commitment to discover, support, and inspire independent film and media artists from the United States and around the world, and to introduce audiences to their new work.

This temporary position works full time (40 hours per week) from Wednesday, September 3, 2025 through Friday, February 27, 2026 and must be based within a commutable distance to our Park City, UT office. While much of the day-to-day work may be performed remotely leading up to the Festival, this position will need to work onsite in a hybrid capacity at key points throughout the duration of employment. Extended hours, including evenings and weekends will be required at key points to meet deadlines and respond to on-call needs as assigned.

Top priorities include but are not limited to?
• Answering tier one help desk support tickets and escalating as necessary.
• Running tech cables and wires while ensuring adherence to safety measures.
• Setting up, configuring, and testing all venue workstations to ensure functionality by deadlines.
• Tracking and organizing hardware inventory.
• Conducting hardware and software repairs including administering OS and software application updates and patches on workstations.
• Deploying network and hardware items to all venues.
• Helping to direct and coordinate assigned tech volunteers.
• Providing general project and administrative support for the team as needed.

You have the following direct or transferable skill sets:
• Legal authorization to work in the United States.
• Valid driver's license and successful completion of MVR background check.
• 1-2 years experience with tech support.
• Strong communication skills to work effectively with a variety of people.
• Excellent organizational skills.
• Ability to move items up to 50 lbs.
• Basic knowledge of Windows operating systems (Windows 10, Windows 11) and MacOS 12-14, and common computer applications including Office, Google Chrome, Google Suite for Business preferred.
• Basic networking and troubleshooting skills preferred.
• Knowledge of Park City and Salt Lake City is a plus.

You will be successful in this role if you...
• Prioritize to balance multiple tasks and adapt to shifts in work.
• Demonstrate thoughtful technical troubleshooting skills.
• Communicate effectively across internal and external constituents.

In addition to an hourly pay of $20.32 this position* is eligible for benefits & perks, highlights include:
• Paid sick leave and Institute holidays
• Employee assistance program
• Employee Wellness Initiatives
• Sundance Film Festival passes and benefits (varies each year)

**This role was posted on July 15, 2025 and will be open for 7 days