Director of Retail Operations

This is a Full Time Job

Join Our Team as the Director of Retail Operations!

The Director of Retail Operations manages all aspects of the Cardinals Authentics retail operation specializing in official, game-used, limited edition, and autographed collectibles and memorabilia including in-store, online, and auction sales on a year-round basis. They will be responsible for the merchandise purchasing and visual merchandising. They will also develop a purchase plan for Jupiter Spring Training Operations and provides oversight of our Spring Training Operation and Retail Concessionaire.

This candidate will need to be open to working nights, weekends, and holidays. Must be able to travel to Jupitar, Florida, especially during the months of February-March in preparation of the season

Job Duties:
• Manage Authentics operations of two retail stores and web operations with annual revenue of over $1,500,000.
• Create and implement advertising and marketing programs to drive revenue by increasing awareness of Cardinals Authentics operation and its product offerings and promotions.
• Set up online store inventory as new products arrive and auction inventory.
• Work with vendors on creating new and exclusive product for both Cardinals Nation and Busch Stadium location.
• Create budget of revenue and expenses
• Manage 2 full-time staff member and 20 part-time employees through training, coaching, and scheduling.
• Monthly analysis of inventory and sell through of product.
• Work with the St. Louis Cardinals Clubhouse, players, and other MLB clubs of procurement of game-used, autographed, and authentic inventory.

Experience & Education Required:
• BS Degree in Business, or related degree or experience.
• 7-10 years retail and staff management experience.
• Knowledge of retail practices, principles and standards, including purchasing, visual merchandising and inventory control.
• Experience in retail data analysis and creating and executing a purchase plan.
• Experience in managing POS and inventory control systems.
• Experience in managing electronic web-based commerce operations.
• Experience with accounting and monthly transactions for a retail operation.
• Experience with creating and ordering new product.
• Experience with hiring, training, and coaching new and returning staff.
• Experience in inventory management and controls.
• Experience with visual merchandising.

Additional Experience & Education Desired:
• 10 years in retail management and staff experience.
• Familiarity with Cardinals history and sports memorabilia industry.
• Knowledge of Retail Pro and Microsoft Office products.