Seasonal Edu Operations Coordinator

This is a Full Time Job

(S) Seasonal EDU Operations Coordinator

Job Purpose

SXSW is seeking a Seasonal EDU Operations Coordinator to work as part of the programming team to produce and execute a robust program for the SXSW EDU Conference & Festival. They support SXSW EDU Conference & Festival operation efforts across all elements, including sessions, competitions, performances, and film. This position plays a crucial role in the programming execution process, supporting production logistics both before and during the event.

Duties & Responsibilities
Responsibilities include, but are not limited to:
• Communicate with organizers, participants, and speakers in support of production logistics.

• Support the advancement of production, security, and accessibility needs for speakers and participants.

• Provide excellent customer service via the general SXSW EDU email account, responding in a timely manner.

• Coordinate content submission, proofing, and deployment for print and digital signage.

• Plan and execute internal meetings and retreats, booking venues and managing agendas.

• Manage and organize various resources in preparation for the event.

On-Site Event Responsibilities
• Support multiple on-site networking events, including coordinating food and beverage services, signage, and staffing.

• Support and coordinate programming on-site across all venues

• Additional event support duties fulfilled as needed throughout SXSW

Qualifications & Skills
Qualifications include:
• Experience in large-scale event planning

• Ability to multitask in a fast-paced, collaborative environment

• Self-starter with strong prioritization and problem-solving skills

• Strong written and verbal communication skills; customer service experience preferred

• Attention to detail; copy-editing experience preferred

• Interest and/or experience in the field of education

• Proficiency with FileMaker Pro, Zendesk, Google Workspace, and Airtable

Physical Requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully:
• Prolonged periods of sitting or standing at a desk and working on a computer.

• Ability to lift up to 20 pounds occasionally, as needed.

• Operation of standard office equipment, including computers, phones, and printers.

• May require occasional bending, reaching, kneeling, or climbing stairs.

• Ability to work outdoors, including exposure to varying temperatures or noise levels.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Location & Schedule
The position is full-time and located in Austin, Texas. Core business office hours are from 10 am to 6 pm Monday through Friday. You must be available to work additional hours from January through March, including evenings and weekends. You must also be available for the March event, which will have extended working hours on-site.