Junior IT Territory Services Analyst
Sony Pictures
Budapest, BUThis was removed by the employer on 1/30/2020 2:52:00 PM PST
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Full Time Job
Junior IT Territory Services Analyst, Budapest
Sony Pictures Television Central Europe is looking for a Junior Territory Services Analyst to join their team in Budapest!
About the position The Junior Territory Services Analyst role manages and leads all day to day operations of all infrastructure and systems for the local country/territory operations and provides first, second level systems support in alignment and partnership with the Senior Territory Services Manager.
This position is responsible for all local territory day to day users support (e.g. desktop, equipment provisioning, Outlook, MS Office, break/fix, etc.) in conjunction with SPE's Global Service Desk (GSD) either as first, second level support.
The Junior Territory Services Analyst is responsible for the daily operations of all local systems within the country/territory and territories where the Junior Territory Services Analyst operate as the virtual ''IT Analyst'' in conjunction with Senior Territory Services Manager.
The Junior Territory Services Analyst will work as part of a project team as necessary to implement infrastructure projects within the local country/territory or where seconded regionally. The Junior Territory Services Analyst will sometimes manage and lead certain projects assigned by Senior Territory Services Manager, or Regional Territory Services Director.
Core Responsibility
• Employee Onboarding / Offboarding
• Computer installation and hardware refreshing
• Manage mobile devices according the user requests
• Log tickets about the daily work and requests
• Testing new software versions and updates in cooperation with Global Support Teams
• Managing Firewall ports opening requests – end to end management
• Managing Office365 services related issues and requests in cooperation with Global Support Teams
• MS Office related support requests management on Level1 and Level2
• Give a training about the new applications and systems (like MS Teams) to users on a midlevel
Requirements
• Minimum 3 years employment in the IT industry working in a complex global infrastructure environment
• Minimum 2 year-experience with Microsoft suit of products like Office365, Skype, MS Teams, etc. is required
• Bachelor's degree or equivalent experience preferred
• Fluent English is a must
What we offer
• Diverse, flexible, enjoyable work environment in the centre of Budapest
• Dynamic team with supportive colleagues
Job location Budapest, XIII. district
We highly appreciate every application but please note only selected candidates will be contacted
HUN - Budapest