Senior Director, D2C Product Management

This is a Full Time Job

Sony Music is looking for a Senior Director, D2C who will join our Product Design Engineering and Global Operations (PDEGO) Product team in our New York City office, and work on our best-in-class suite of products that serve our global customers and internal teams.

What you'll do:
• Partner closely with the SVP of Product to help execute on the long-term product vision of the D2C product area within PDEGO.
• Serve as one of the primary product leaders collaborating with our stakeholders and cross-functional teams to build robust flexible and future-ready D2C software.
• Build strong partnerships with high-priority business stakeholders, navigating complex organizational structures to bring the right people together to solve problems quickly.
• Provide engineering and design teams with well-articulated product direction, balancing long-term vision with near-term execution clarity, and motivation to engineering and design counterparts.
• Proactively identify patterns and insights from data to inform design and prioritization decisions, continually iterating on products based on performance and user feedback.
• Lead product launch planning and execution in partnership with marketing, support, and business operations teams.
• Define and implement robust KPI frameworks to measure product success and inform iteration strategies.
• Run agile processes and participate in the agile ceremonies.

Who you are:
• We’re seeking a Senior Director with at least 12 years of experience, having a track record of successful execution and launch of features that help drive a long-term roadmap.
• Deep experience working within accounting, royalty systems, or other highly regulated and complex domains, navigating intricate business logic, compliance requirements, and financial workflows to deliver reliable and scalable solutions.
• Demonstrated success leading products through the full lifecycle – from strategic ideation and roadmap development to launch, iteration, and sustained performance improvement.
• Extremely effective at driving your own individual work, as well as collaborating and influencing others.
• Adept at influencing and aligning high-priority senior stakeholders, engineering, and design partners around complex product decisions and long-term priorities.
• Operates with a high degree of autonomy, accountability, and strategic foresight - balancing hands-on execution with visionary leadership.
• An excellent communicator and storyteller, being able to confidently present roadmaps, lead product demos, and ensure alignment with both technical and non-technical audiences.
• Highly organized and process-oriented, with a talent for writing clear product documentation, decision records, and process guides that keep teams moving in sync.