Music Merchandise Production Manager

This is a Full Time Job

DESCRIPTION:

We are seeking a dynamic and detail-oriented Production Manager to lead the end-to-end execution of music merchandise production across live events, tours, and e-commerce channels. This role is ideal for someone who thrives in a fast-paced environment, understands the rhythm of the music industry, and can seamlessly manage timelines, budgets, and creative deliverables.

What you'll do:

• Role model SMG’s Global People Promise, Values and Behaviors in all that you do, helping to drive a sustainable high-performance culture within our business.
• The Production Manager will be responsible for building and maintaining production schedules, ensuring projects stay within budget and on deadline, and coordinating across account management, design, sourcing, and production teams. Key responsibilities include quality control, troubleshooting production issues, and ensuring compliance with industry standards and brand guidelines.
• Oversee all aspects of merchandise production for artists, tours, and special events–from concept to delivery.
• Collaborate with artists, managers, creative teams, and vendors to ensure brand-aligned, high-quality merchandise.
• Manage production timelines, budgets, and logistics across multiple concurrent projects.
• Submit purchase orders and process invoices upon product shipment.
• Coordinate with tour directors and logistics teams to ensure timely delivery and setup at shows.
• Source and negotiate with vendors, printers, and manufacturers to maintain quality and cost-efficiency.
• Track inventory, manage reorders, and ensure accurate reporting across all sales channels.
• Ensure compliance with licensing, rights, and brand guidelines.
• Troubleshoot production issues and provide real-time solutions under pressure.

Who you are:

• 5 years of experience in production management, preferably in music, entertainment, or fashion merchandising.
• Deep understanding of the touring ecosystem and live event operations.
• Strong vendor management and negotiation skills.
• Proficiency in project management tools (e.g., Asana, Microsoft Office, and Adobe Creative Suite).
• Excellent communication, organizational, and attention-to-detail skills.
• Ability to travel as needed and work flexible hours, including nights and weekends during tours or events.