Director, Web Operations
Sony Music
New York, NYThis was removed by the employer on 8/30/2017 1:49:00 PM PST
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Full Time Job
This role is responsible for managing Sony Music’s globally distributed web hosting platforms and operations – ensuring availability and performance SLA’s and security/compliance requirements are met. Leverages infrastructure, operations and security experience to deliver practical and effective solutions to evolving technical and business problems. Collaborate with Information Security and developers to balance usability, performance and security.
Responsibilities:
Responsibilities
• Lead the design, implementation, maintenance of web hosting platforms
• Drive process and technology innovation and automation
• Serve as platform escalation point for user base
• Work closely with hosting partners, developers and third party vendors
• Maintain effective change management through policy/monitoring/reporting/auditing
• Ensure all operational KPI’s and metrics are being measured and met
• Be passionate about the quality of service and continuously strive to improve the user experience
• Platform capacity management
• Platform business continuity
• Lead incident management during outages or security events
• Oversee day-to-day platform operations to maintain efficient workload
• Ensure environment complies with all Information Security guidelines and recommendations
Qualifications:
Qualifications:
• 15 years of relevant experience
• Strong leadership capability
• Deep technical expertise and experience in managing teams responsible for launching sites, monitoring and patching/remediation of security concerns, migration of sites