Account Manager, Video Services
Sony Music
Sao Paulo, SPThis was removed by the employer on 11/11/2019 7:49:00 AM PST
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Full Time Job
Reporting to the Director, Brazil based in São Paulo, The Orchard has an immediate opening for a full-time Account Manager, Video Services. The position will act as the dedicated account manager for a roster of premium video partners. This person will be relationship-driven with a creative and analytical mind, with the ability to work proactively and autonomously.
Responsibilities
• Solely responsible for a roster of high priority artist(s) and channel(s) partnered with The Orchard’s MCN from initial launch through to channel strategy, programming and optimization work.
• Serve as the singular point of contact for inquiries from artist, label and client management team on designated roster of priority channels. Maintain high level of communication.
• Execute various post-launch channel activities including marketing activations that enable clients to attain maximum reach and retention of users, maximize revenue, and super-serve artist and labels across the highest tier of service - all based on strict deadlines and priorities.
• Provide on-going channel support and white glove service - including programming, optimizations, channel analysis/monthly reporting, video and content strategy, marketing and troubleshooting general partner questions.
• Provide an extraordinary level of support for Video Services client(s) & internally (label managers, etc.) to ensure that video content related issues are resolved immediately.
• Perform channel & video audits - advising & executing on actionable items
• Track, analyze, and report on channel & category progress, using metrics like CPM, viewership, and subscriber demographics.
• Liaise with clients / client managers, marketing & audience development teams to leverage YouTube around key release campaigns & isolate / develop tentpole campaigns specific to YouTube for their key labels & artists.
• Work closely with other video account managers communicating partner issues and roadblocks to ensure effective channel account management post-launch.
• Effectively work within The Orchard’s internal systems, YouTube’s CMS (Content Management System) and YouTube.com, maintaining up to date and accurate records.
• Proficient knowledge of current YouTube channel best practices, channel category subject matter, music industry and social media news & trends and competitive landscape.
• Being YouTube Certified a plus.
• Perform other duties and responsibilities as assigned.
Qualifications
• Bachelor’s degree required in related field(s)
• 3 years experience in digital video; 2 years experience managing, programming, and optimizing YouTube channels
• In-depth understanding of rapidly evolving digital landscape with proven ability to harness it in an effort to reach goals (e.g. user generated content, social media)
• Ability to communicate & work effectively with various stakeholders (C level, clients, interns)
• Quick learner, flexible, able to handle frequent changes
• Excellent computer skills and proficiency in Microsoft, Google, and Apple applications
• Familiar with Photoshop, Final Cut Pro, Premiere, Illustrator, After Effects
• Strong passion for and deep knowledge of music
• Ability to be available out of office hours - flexible and nimble working abilities
The ideal candidate is:
• An expert communicator and relationship builder
• Creative and takes initiative - capacity to engage, willingness to learn and to share ideas, positive attitude
• A skilled presenter
• A proactive and creative problem solver
• Technologically savvy and comfortable with data
• Organized, able to multitask, prioritize and maintain deadlines
• Adaptable to evolving workload and flexibility in job scope
• Conversational and written fluency in English