Account Manager

This is a Full Time Job

Growing post-production company is in search of motivated, experienced Account Mangers. This is an excellent opportunity for growth and advancement. Seeking self-starters with a strong understanding of Post-Productions Services and workflows.

COVID -19 Update - All interview will be conducted via zoom. The position will be an onsite position with distancing measure in place.

Duties, Responsibilities and Qualifications
• Enthusiastic
• Confident
• Customer Service Focused
• Positive attitude
• Team player
• Strong problem-solving skills.
• Strong Communication skills
• Maintain and update client workorders and bids in Xytech/CRM/Salesforce
• Conduct all business in a professional and ethical manner, serving the customers while increasing revenue
• Assist clients with inquiries and orders, in person, by telephone, and via email.
• Assist Clients with pricing quotes/estimates and scheduling of new and upcoming projects
• Develop plans and strategies for developing business
• Strong understanding of Post-Production services and workflows
• Manage customer expectations and contribute to a high level of customer satisfaction
• Manage key customer relationships
• Assist clients with inquiries and orders in person, by telephone and email while providing an excellent first impression to all clients
• Schedule client orders and communicate their media needs to the appropriate internal department
• Follow-up on orders previously placed to ensure their timely completion - for all of your assigned clients
• Ensure the security and protection of all client materials and information
• Represent the company at the highest level
• Effectively communicate with clients, co-workers and management
• Enter and maintain client information in company database
• Maintain a clean and orderly work environment
• Additional duties as requested by Supervisor

Experience
• 3-5 years in the Post-Production Industry familiar with Xytech, Salesforce and Microsoft suite