Desktop / Hardware Support - Los Angeles

This is a Full Time Job

ROLE

The Desktop/Hardware Support reports to the Head of IT. This role involves providing day to day technical support in our Los Angeles studio and our remote datacenter in Los Angeles.

KEY RESPONSIBILITIES
• Provides IT support to the LA and Vancouver studios
• Installs new hardware and maintains existing workstations and servers
• Collaborates with local and remote team members to escalate and resolve problems
• Collaborates with IT and pipeline team to resolve cross-department technical problems

QUALIFICATIONS & EXPERIENCE
• Minimum (1) year of Linux/Windows/Mac desktop or server experience
• Building and repairing computer hardware
• Basic network configuration and troubleshooting
• Scripting languages knowledge (e.g. Python, bash, Powershell) is preferred
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Strong attention to detail
• Resourceful and proactive in gathering information, making a decision and taking action
• Strong time management skills
• Ability to work collaboratively in a team environment including remote members of the team

APPLICATION

Please only apply once. We keep your application details on file for both current and future job opportunities. If you are applying to more than one position, use the same email address on all