Director of Roster Dev

This is a Full Time Job

Director of Roster Dev. (Remote from VA, NC, GA)

Sam Hill Entertainment is looking for a Director of Roster Development to lead our Roster Team in the recruitment, development and relationship management of our exclusive roster of 50+ live bands that serve the private event industry.

Sam Hill is driven by one core focus - we aim to elevate the experience for all by empowering celebrations through live music. Our success in fulfilling this purpose depends on our ability to provide a diverse and talented roster of bands to our clients, and the Roster Team owns this aspect of our business. Internally, the team is committed to providing a stellar environment for our bands. Externally, the team focuses on growing our exclusive roster in number and improving their marketability.

As the Director of Roster Development, you will have the opportunity to grow and lead a key area of our business that has a huge impact on the success of our bands as well as our company. Additionally, your role will be focused on further differentiating Sam Hill as a leader in the private event industry by continuing to invest in our band relationships and setting the standard for what makes bands successful in this space.

The Director of Roster Development oversees all functions of the Roster Team. This includes recruitment of new bands, roster relationship management, band-agency communication and ensuring the team's approach is grounded in client service best practices for our bands. You will also help guide the development of band marketing materials produced by our in-house creative team. Recruiting new bands is critical to the growth of Sam Hill, and you will drive the process of identifying and partnering with people who are capable of building and managing successful bands. Sam Hill is a people-focused and collaborative environment - in this role, you will manage all members of the Roster Team, collaborate cross-functionally to achieve the best outcomes and contribute to strategic alignment and company direction as a member of our Leadership Team.
To be successful in this role, you will need to champion our commitment to building strong relationships with our bands across the Roster Team. You will set the bar for our bands' exceptional client service and inspire your team to be consultative, receptive and authentic in their relationships with our bands. You will benefit from a genuine desire to help our bands realize their full potential and feel at home with Sam Hill. Championing our band relationships involves taking the lead in introducing and directing programs that help our bands thrive and overseeing processes to ensure Roster Team operations are effective and run smoothly. We are looking for at least 10 years of professional experience as a foundation for the core responsibilities of this role.

Quick facts
Reports to: CEO
Works closely with: Booking Team, Marketing and Creative Teams, Finance Team
Supervises: Roster Team Coordinator, Roster Relationship Managers
Time Commitment: Full-Time - Flexible (80-90% during regular business hours and 10-20% evenings/weekends to meet with our bands and see them perform.
Location: Remote from North Carolina, Central Georgia or Virginia (Metropolitan areas with accessibility to major airports preferred). Sam Hill represents bands and books events primarily in the Southeastern US.
Travel: This position will need to attend 10-12 in-person company meetings and gatherings per year located in Central VA, including company retreats and quarterly strategy meetings, with overnight stays as needed. This position will also need to regularly attend band performances and/or meeting on a monthly basis as needed - mostly local but some regional travel will be required
Expected Start Date: Spring 2023
Compensation: $100-110k salary range depending on experience
Benefits: Medical, dental, vision, retirement plan (with company match), PTO, twelve annual holidays, winter break, summer hours, highly flexible workplace

SKILLS & EXPERIENCE
Required:
4 year college degree
10 years professional experience
Familiarity with the music industry and/or background in music
Developing and marketing a product or service
Networking and relationship building with clients and vendors
Leading and managing a team in a professional organization
Leadership skills that inspire, empower and motivate others
Management skills that reinforce accountability, integrity and results
Process development and project management expertise
Establishing and enhancing operations, systems and workflows
Ability to clearly and concisely articulate ideas verbally and in writing
Ability to plan, execute and prioritize projects in a timely manner with competing priorities
Resourceful problem-solver with intellectual curiosity
Strategic quantitative skills with a focus on metrics, reporting and finances
Familiarity and comfort with using modern technology (CRMs, project management software, productivity suites)
Helpful:
Involvement in the business of professional bands
Involvement in the private event industry
Experience leading, owning or managing a band
Familiarity with locations and nature of private events in the Southeastern US
Participation on a leadership/management team within an organization

RESPONSIBILITIES
Strategic Responsibilities
Cultivate the overall health and effectiveness of the Roster Team
Direct band recruitment strategy
Direct communication strategy between agency and bands
Determine and motivate marketing priorities across our roster
Ensure band marketing materials are current and consistent with our bands' brands and business goals
Develop and reinforce our bands' best practices for client service
Develop and reinforce programs, processes and practices that improve department operations
Consult with bands on improvements to roster practices and policies
Research competitive product and service trends
Represent department on company Leadership Team

Tactical Responsibilities
Lead, manage and empower Roster Team members
Evaluate band recruitment prospects against screening criteria
Pitch band prospects on signing with agency
Review and approve creation of band marketing materials
Initiate roster-wide communications from agency
Review, share and act on band performance metrics
Translate bands' pricing needs into pricing structure
Support Roster Relationship Managers in:
resolving significant band-specific issues
guiding bands through key transitions
developing each band's marketing potential
preparing bands for creative projects
Enable bandleader training and education programs
See and connect with bands at performances
Manage department budget