Paid Intern - Sales Operations

This is a Part Time Paid Internship

Life is Better at the Ballpark!

We're glad you're interested in working for the Salt Lake Bees!

Why work for The Bees?
• It's fun! We love baseball; the sports industry is our passion.
• It's rewarding! Our fans love the sports experience, which makes our jobs even more enjoyable.
• It's exciting! We support a new sports and entertainment district, with The Ballpark at America First Square as its anchor.
• Great perks! Free and discounted perks for the Salt Lake Bees and Megaplex Theatres.

What will I Do?

The Sales Operations Intern is responsible for assisting the ticketing & premium staff generate revenue through the selling of season ticket memberships, selling & servicing of partial plans, group tickets, corporate events & premium seating via phone calls, appointments, networking events and ballpark tours.

The Sales Operations Intern will:
• Manage and keep detailed notes on all customer accounts within our CRM, Salesforce
• Manage and organize accounts within our ticketing system, Ticketmaster
• Manage and organize appointments, leads and tours at the Ballpark at America First Square
• Assist in the business development of new leads, campaigns within Salesforce
• Assist in servicing season ticket memberships
• Assist in fulfillment of corporate groups and non-gameday events
• Assist in fulfillment of Premium spaces during Bees home games and non-gameday events
• Help with setup, load in and out for square, plaza events for the Ballpark at America First Square
• Assist ticketing team, ticket ops and revenue analysis in creating models, and presentations of current and past data points
• Provide outstanding customer service
• Perform gameday responsibilities such as entertaining clients, picnic setup and fulfilling commitments of FEPs
• Maintain and grow industry standard sales & service skills
• Other duties as assigned

What are the requirements of the Job?

We want to give our guests the best sporting experience possible. To do this, our jobs demand reliability, positivity, and hard work. We believe you have what it takes to make a great impact!
• Associate's degree from an accredited college or university is preferred but not required
• 1 or more year of sales or operational experience preferred but not required
• Ability to work all home games and work irregular hours (evenings, weekends, holidays)
• Must be able to communicate in English
• Ability to handle guest service issues
• Ability to calm dissatisfied guests through empathetic dialogue
• Work under fast paced, high stress situations
• Must be available to work weekends, holidays, and weeknights

What is the wage?

This position starts at $18.00/hour.

Is this part-time or full-time?

This is a seasonal (Spring-November) Part-time position.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.