Manager, Contracts & Member Services

This is a Full Time Job

Manager, Contracts & Member Services (Dallas-Fort Worth Local)

Responsibilities

What You’ll Do

The Manager of Contracts and Member Services, Dallas-Fort Worth, works closely with the Executive Director, Dallas-Fort Worth, to provide administrative, operational, and educational and outreach support to the Locals served through the Dallas-Fort worth Local office. This person will be expected to work productively with performers, agents, producers, various members of the industry, and Local and National staff. As a highly visible member of the Contracts and Member Services team , you will be tasked with the following areas of responsibility:
• Works to support and cultivate member leadership, including Local boards and committees to facilitate programming/workshops for members and industry.
• Works to develop employer relationships and organize local and regional work under various union contracts.
• Fields contract questions and facilitates communication with business representatives. Supports the administration and enforcement of collective bargaining agreements. Conducts research and creates reports related to contract initiatives.
• Establishes and maintains regular communications with SAG-AFTRA members including outreach, composing newsletters, print and email communications, plus training and guidance.
• Develops and maintains SAG-AFTRA’s relationships with selected industry stakeholders and strategic partners, including SAG-AFTRA members and staff, entertainment unions, labor and community organizations (e.g., state/ local affiliates of the AFL-CIO), etc.
• Performs other duties as assigned or as the situation dictates.

Qualifications

What You’ll Need

We want to make sure you’re successful. To be considered, you must have:
• Expert interpersonal skills: high degree of patience and tact, and must be able to cultivate relationships with people from diverse backgrounds, both internally and externally.
• Exceptional oral and written communication skills in order to explain complex subject matter, promote collaboration and teamwork, and build support from others.
• Able to organize, prioritize and coordinate multiple assignments and projects; able to thrive in a highly dynamic work environment; able to develop creative solutions.
• Able to use sound judgment, discretion, and maintain confidentiality
• Experienced in presenting complex information in public presentations
• Proficient in PC applications and Internet-based systems.
• Strong attention to detail.
• Hold yourself and others accountable for a high level of performance and integrity.
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.
• Capable of taking direction from more than one supervisor.
• Must be able to work in a challenging environment where constructive feedback from others is encouraged.
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA’s sole discretion.
• Must be available and willing to work extended hours (and/or overtime for applicable non- exempt positions) per day or per week, including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs.
• Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs.

Minimum Qualifications
• Undergraduate degree in relevant field from an accredited college/university and 5 years applicable experience; or an equivalent combination of education and experience, required.
• 5 -7 years management/supervisory experience, preferred.
• Experience with problem solving and teamwork in an organizational setting.

In addition, we will assess the following competencies as part of the candidate evaluation process.

Competencies:
• Communication – Internal/External
• Dependability/Accountability
• Adaptability
• Collaboration
• Community Outreach

Preference will be given to candidates that possess:
• Knowledge of entertainment industry, as well as issues affecting creative artists and professional workers, strongly preferred.
• Experience working in a union environment a plus.

What You’ll Get

We are a great place to work because we offer:

Colleagues that are passionate about what we do and how they contribute to our mission

Balance between work and home life responsibilities

Affordable and comprehensive medical and dental plans

Generous pension plan

Employee discounts and perks