Senior Director of Stadium Operations

This is a Full Time Job

The Sr. Director of Stadium Operations oversees the day-to-day stadium operations, maintenance, and ballpark cleanliness at Sutter Health Park, ensuring the facility is always show-ready, organized, and fully operational for all baseball games and special events throughout the year. This role plays a key part in delivering a safe, welcoming, and exceptional guest experience.

The Sr. Director will lead operational planning and execution across facility operations, maintenance, and event logistics while working closely with internal departments and third-party vendors. The position partners with the President / COO in implementing operational strategies, overseeing staff, and managing stadium systems, infrastructure, and capital improvement initiatives.

Please Note: We are hiring for either a Director or Senior Director based on the selected candidate's experience and qualifications. To reflect the different expectations and compensation ranges for each level, we have posted two separate job descriptions. We encourage you to apply to the position that most closely aligns with your background.

Supervisory Responsibilities:
• Responsible for interviewing, hiring, training, and supervising Stadium Operations and Parking staff.
• Plan, assign, and direct work while evaluating performance and providing staff development.
• Foster a positive team environment focused on delivering world-class service to guests, partners, and clients.
• Coordinate and oversee work performed by third-party contractors, vendors, and engineering services.
• Serve as a member of the stadium emergency response leadership team.

Duties & Responsibilities:

Stadium Operations & Facility Management
• Plan, direct, coordinate, and review operational work plans for stadium maintenance, facility operations, and event readiness.
• Ensure the stadium remains show-ready through proper maintenance, cleanliness, and operational preparedness.
• Direct and supervise stadium maintenance operations including building systems, mechanical systems, electrical systems, and plumbing.
• Monitor facility systems including building automation systems to ensure proper performance and efficiency.
• Oversee stadium cleaning operations and ensure vendors maintain high standards of ballpark cleanliness.

Event Operations
• Support operational planning and execution for baseball games, concerts, and other stadium events.
• Coordinate event logistics with internal departments including Guest Services, Security, Parking, and Events.
• Ensure operational readiness for all events and troubleshoot operational issues in real time.

Capital Projects & Asset Management
• Lead the planning, prioritization, and execution of capital improvement projects.
• Work with property management, engineering teams, contractors, and vendors on facility upgrades and improvement initiatives.
• Help evaluate energy efficiency initiatives and sustainability improvements throughout the stadium.

Safety & Compliance
• Work closely with local governing officials, law enforcement, and Fire/Medical agencies to maintain a safe environment for guests and employees.
• Implement and maintain operating policies and procedures consistent with applicable laws, safety regulations, and league requirements.
• Ensure compliance with MiLB, MLB, and industry operating standards.

Vendor & Partner Coordination
• Serve as liaison to public utilities, environmental, and energy agencies when required.
• Manage relationships with operational vendors including maintenance contractors, cleaning services, and engineering providers.
• Coordinate work with outside vendors and contractors to maintain stadium infrastructure and operations.

Operational Efficiency
• Review, analyze, and evaluate business procedures to improve operational efficiency.
• Implement policies and procedures that enhance day-to-day stadium operations.
• Assist with the planning and management of the Stadium Operations budget.

Qualifications
• Demonstrated experience managing teams and developing staff in a facility operations environment.
• Strong written and verbal communication skills with excellent organization and time management abilities.
• Ability to plan, schedule, and direct maintenance work and operational staff.
• Strong analytical, decision-making, and problem-solving skills.
• High attention to detail with the ability to manage multiple priorities simultaneously.
• Proficient with Microsoft Office (Outlook, Excel, Word) and project/task management systems.
• Ability to work evenings, weekends, and holidays as required by baseball games and stadium events.

Education & Experience:
• Bachelor's degree in Business, Sports Management, Facility Management, or related field preferred.
• 10 - 15 years of experience in stadium operations, facility management, or large multi-use entertainment venues.
• At least 5 years of senior leadership experience managing managers, cross-functional teams, and large operational workforces.
• Demonstrated experience leading large-scale operational strategy, capital improvement projects, and organizational planning.
• Experience developing and managing departmental operating and capital budgets.
• Technical knowledge of building maintenance systems including electrical, mechanical, HVAC, plumbing, and life safety systems preferred.
• Experience working in professional sports, live entertainment, or other high-volume public assembly venues strongly preferred.