Usher

This is a Full Time Job

Job Summary: Assists guests at entertainment events to find their seats, maintain order, and distribute information in a courteous, professional, expedient manner by performing the following duties.

Availability:
• Part-Time // Weekdays, weeknights, and weekends based on the Golden 1 Center events calendar.

Compensation:
• $19.00/hr

Key Responsibility Areas:
• Know all Kings and Golden 1 Center policies and procedures, especially those regarding crowd control and tickets.
• Assist guests with general directions to their seats.
• Ensure guests are sitting in the correct seats and direct unauthorized guests to the appropriate area.
• Maintain order by monitoring the crowd for potential disorder and intervene when necessary.
• Keep aisles clear of guests and obstructions.
• Assist guests with ticket problems when appropriate.
• Report broken seats or hazards to supervisors.
• Dispose of any debris in the seating area, aisles, concourse, etc.
• Respond to all complaints from guests.
• Help guests find restrooms, concession stands, smoking areas, the courtesy desk, security guards, and first aid.
• Assist guests with special needs, such as wheelchairs or walkers.
• Hand out materials to guests in seating areas or at doors as necessary.
• Assist security personnel in clearing the arena at the end of the event.
• Interact with guests in a friendly and professional manner to enhance their experience.