Usher
Sacramento Kings
Sacramento, CAThis was removed by the employer on 10/21/2018 6:16:00 AM PST
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Full Time Job
USHER
The Guest Services team are a proactive, ''good will'' force that interacts with guests at Golden 1 Center.
They are the liaisons between the guests and the front office and perform various duties, from customer service to wayfinding.
They are responsible for creating wonderful moments and memories for the guests with whom they interact with at a game and/or event at Golden 1 Center.
The Usher is a union positions. Their union is IATSE Local B-66.
USHER
• Ushers are also responsible for maintaining an enjoyable, hassle-free environment for all guests of Golden 1 Center.
• Know all Golden 1 Center policies and procedures, especially those regarding crowd control and tickets.
• Aware of any special activities, functions, or promotions for that particular day and keep a strong understanding of all areas of the arena.
• Will know emergency evacuation plan and exit routes and must be able to remain calm and provide direction and guidance in the event of an emergency.
• Assist guests with general directions to their seats.
• Make sure guests are sitting in the correct seats and that guests not authorized access to the area are directed to the appropriate section.
• Keep aisles clear of guests and obstructions.
• Build relationships and address any concerns with the guests sitting in your respective section.
Qualifications:
• A friendly, professional demeanor is required always.
• Able to adhere to proper appearance standards.
• Able to work accurately and courteously in a high-pressure environment
• The ideal candidate is available to work evening games and concerts, which includes nights, weekends and holidays.
• The hours will vary from week to week with the scheduled events; you will not be scheduled for every event. Scheduling is based on the needs of the department.
• Shifts will be from 4-8 hours in duration.
• Starting wage $11.38 per hour.
• Represented by a IATSE, Local B-66. An initiation fee and dues will be required after the first 31 days of employment.
• A Criminal background check will be conducted
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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